Automotive Service Advisor Jobs in Arkansas
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Speedco and Loves Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader....
advising, to include two (2) years of demonstrated experience in implementing master production schedules, preferably in an automotive or transportation environment or related area, and one (1) year...
Crain Hyundai of Little Rock 11701 Colonel Glenn Rd We are seeking a Service Advisor to join our team! You will be responsible for helping customers by providing product and service information...
Service Advisor Steve Landers Toyota of NWA is an winning Toyota dealership, driven by customer service and treatment. Our customers are treated like family members and as a result we have won...
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
Experienced Service Advisor Location: Crain Buick GMC of Springdale 6372 W Sunset Ave, Springdale, AR, 72762 Skills Required: Customer experience focused Positive and energetic demeanor Detail...
Refers to service history, inspects vehicle,and recommends additional needed service....
Demographic Data for Arkansas
Moving to Arkansas? Find some basic demographic data about Arkansas below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Arkansas
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Arkansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Implementation
- Telephone Skills
- Complaint Resolution
- Automotive Maintenance
- Oil Changing
- Fixed Operations
- Service Advising
- Parts Management
- Automotive Sales
- Auto Sales
- Automotive Repair
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Automatic Data Processing
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Stocking
- Energetic
- Closing
- Background Checks
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Regulations
- Inventory Management
- Multitasking
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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