Job DetailsJob Location: TRA LOWELL - LOWELL, AR 72745Salary Range: $23.00 - $25.00 HourlyJob Shift: DayService Writer
Lowell, AR
Monday–Friday | 1st Shift
Join Transport Refrigeration, Inc.
Transport Refrigeration, Inc. is a trusted leader in fleet maintenance and refrigeration solutions. As a proud Thermo King partner, we stay at the forefront of industry technology—delivering reliable, high-quality service to our customers every day.
We’re looking for a detail-oriented and customer-focused Service Writer to join our team in Lowell, AR. If you enjoy working in a fast-paced environment and being the go-to person for both customers and technicians, this could be a great fit.
What You’ll Do
As a Service Writer, you’ll be the connection between our customers and service team—keeping everything running smoothly from start to finish.
Greet customers and gather service details
Open and manage repair orders
Schedule and coordinate service work
Provide updates and communicate throughout the repair process
Answer phones and assist customers with scheduling and questions
Review completed work orders for accuracy (labor, parts, notes)
Handle billing, invoices, and payments
Balance cash drawer and process C.O.D. transactions
Support payroll tracking and technician time sheets
Assist the parts department as needed
What We’re Looking For
Previous experience in customer service, administrative support, or service writing
Automotive, diesel, or transportation industry experience preferred (not required)
Strong communication and organizational skills
Ability to multitask in a fast-paced environment
Comfortable using Microsoft Office and learning new systems
High attention to detail and accuracy
Team player with a strong work ethic
Requirements:
High school diploma or equivalent
Valid driver’s license
What We Offer
Medical, Dental, and Vision Insurance (multiple plan options)
HSA with employer contributions
Employer-paid Life and Long-Term Disability Insurance
401(k) with company match (after 1 year)
PTO accrual starting on Day 1
Consistent Monday–Friday schedule
Apply today
Want a closer look at who we are? Check out our video:
Transport Refrigeration, Inc. is an Equal Opportunity Employer, including disability.
Please note: We hire directly and do not partner with recruiting agencies.
Qualifications
Lowell, AR
Monday–Friday | 1st Shift
Join Transport Refrigeration, Inc.
Transport Refrigeration, Inc. is a trusted leader in fleet maintenance and refrigeration solutions. As a proud Thermo King partner, we stay at the forefront of industry technology—delivering reliable, high-quality service to our customers every day.
We’re looking for a detail-oriented and customer-focused Service Writer to join our team in Lowell, AR. If you enjoy working in a fast-paced environment and being the go-to person for both customers and technicians, this could be a great fit.
What You’ll Do
As a Service Writer, you’ll be the connection between our customers and service team—keeping everything running smoothly from start to finish.
Greet customers and gather service details
Open and manage repair orders
Schedule and coordinate service work
Provide updates and communicate throughout the repair process
Answer phones and assist customers with scheduling and questions
Review completed work orders for accuracy (labor, parts, notes)
Handle billing, invoices, and payments
Balance cash drawer and process C.O.D. transactions
Support payroll tracking and technician time sheets
Assist the parts department as needed
What We’re Looking For
Previous experience in customer service, administrative support, or service writing
Automotive, diesel, or transportation industry experience preferred (not required)
Strong communication and organizational skills
Ability to multitask in a fast-paced environment
Comfortable using Microsoft Office and learning new systems
High attention to detail and accuracy
Team player with a strong work ethic
Requirements:
High school diploma or equivalent
Valid driver’s license
What We Offer
Medical, Dental, and Vision Insurance (multiple plan options)
HSA with employer contributions
Employer-paid Life and Long-Term Disability Insurance
401(k) with company match (after 1 year)
PTO accrual starting on Day 1
Consistent Monday–Friday schedule
Apply today
Want a closer look at who we are? Check out our video:
Transport Refrigeration, Inc. is an Equal Opportunity Employer, including disability.
Please note: We hire directly and do not partner with recruiting agencies.
Qualifications
Job ID: 519602590
Originally Posted on: 5/1/2026
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