Customer Service Rep Jobs in Utah
A Customer Service Representative (CSR) in the automotive industry serves as the primary point of contact for customers, addressing all their concerns and providing relevant information on vehicles, services, and procedures. Crucial tasks include managing customer complaints, processing orders, providing pricing and availability details, and coordinating with other departments to ensure customer satisfaction. They may also be involved in after-sales service, assisting customers with vehicle maintenance or warranty issues. The role demands a high level of communication and problem-solving skills, along with a deep understanding of the automotive industry and its products.
A CSR in the automotive industry should ideally have a high school diploma or equivalent, although some roles may require an associate's or bachelor's degree. Relevant certifications, such as Automotive Service Excellence (ASE) certification, can further enhance their credibility. Prior to becoming a CSR, individuals may have held roles such as a Sales Assistant in an automotive dealership, an Automotive Technician, or a Customer Service Associate in a related field. Regardless of the path taken, the key is acquiring a comprehensive knowledge of vehicles, strong interpersonal skills, and a customer-oriented mindset.
Automotive Sales Advisor - Honda Salt Lake
- Salt Lake City, UT
- 13 hours ago
- Salt Lake City, UT
- 13 hours ago
Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We're not your standard dealership or group of dealerships and we are pretty darn...
We're hiring Automotive Sales Associates to join our team at Salt Lake Valley Chrysler Dodge Jeep Ram. Do you have previous sales experience and are looking for a new opportunity? Apply now to our...
Title Specialist- LHM Dealerships 351 Opportunity Wy, Draper, UT 84020, USA Req #5607 Monday, December 23, 2024 About Asbury Larry H Miller Automotive Group is part of Asbury Automotive Group...
Demographic Data for Utah
Moving to Utah? Find some basic demographic data about Utah below.
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Title Synonyms
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Salary for Customer Service Rep Jobs in Utah
Highest Education Level
Customer Service Reps in Utah offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Rep position
- Listening
- Cashier Skills
- Retail Sales
- Customer Support
- Prospecting
- Presentation
- Consultative Sales
- Reception
- Payment Processing
- Leasing
- Wellness
- Genetics
- Product Knowledge
- Diabetes
- Referrals
- Results Oriented
- Willingness To Learn
- Service Sales
- Long-Term Disability
- Auto Sales
- Automotive Sales
- Internet Sales
- Reynolds and Reynolds
- CDK
- General Repair
- Sales Training
- Drug Testing
- Customer Satisfaction
- Energetic
- Finance
- Background Checks
- Accounting
- Customer Relations
- Driving
- Retail
- High School Diploma
- Negotiation
- Friendliness
- Filing
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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