Customer Service Rep Jobs in Tennessee
A Customer Service Representative (CSR) in the automotive industry serves as the primary point of contact for customers, addressing all their concerns and providing relevant information on vehicles, services, and procedures. Crucial tasks include managing customer complaints, processing orders, providing pricing and availability details, and coordinating with other departments to ensure customer satisfaction. They may also be involved in after-sales service, assisting customers with vehicle maintenance or warranty issues. The role demands a high level of communication and problem-solving skills, along with a deep understanding of the automotive industry and its products.
A CSR in the automotive industry should ideally have a high school diploma or equivalent, although some roles may require an associate's or bachelor's degree. Relevant certifications, such as Automotive Service Excellence (ASE) certification, can further enhance their credibility. Prior to becoming a CSR, individuals may have held roles such as a Sales Assistant in an automotive dealership, an Automotive Technician, or a Customer Service Associate in a related field. Regardless of the path taken, the key is acquiring a comprehensive knowledge of vehicles, strong interpersonal skills, and a customer-oriented mindset.
Direct Auto Sales Specialist (2774) - Direct Auto
- Chattanooga, TN
- 3 days ago
- Chattanooga, TN
- 3 days ago
Direct Auto Sales Specialist (2774) - Direct Auto Allstate Insurance paid holidays, tuition reimbursement United States, Tennessee, Chattanooga Jun 10, 2025 National General is a part of The Allstate...
America's Car-Mart is seeking a dynamic and self-motivated Automotive Sales Associate to join our friendly team. If you have previous experience in retail sales, excellent customer service skills,...
Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores,...
Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores,...
Automotive Sales Advisor - BMW MINI OF NASHVILLE
- Brentwood, TN
- 30+ days ago
- Brentwood, TN
- 30+ days ago
Brentwood, TN Automotive Sales Advisor - BMW MINI OF NASHVILLE in Brentwood, TN at Sonic Automotive Date Posted: 5/7/2025 JOB SNAPSHOT Employee Type: Full-time Location: Mallory Lane 1568...
Auto sales experience is preferred but not required....
Demographic Data for Tennessee
Moving to Tennessee? Find some basic demographic data about Tennessee below.
Customer Service Rep Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Rep Jobs in Tennessee
Required or preferred licenses and certifications for Customer Service Rep positions.
Highest Education Level
Customer Service Reps in Tennessee offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Rep position
- Listening
- Retail Sales
- Customer Support
- Prospecting
- Presentation
- Import and Export
- Consultative Sales
- Reception
- Leasing
- Wellness
- Telephone Skills
- Diabetes
- Referrals
- Willingness To Learn
- C-Level Sales
- Service Sales
- Finance & Insurance
- Automotive Sales
- Auto Sales
- Internet Sales
- CDK
- Customer Retention
- Sales Training
- Quality Control Inspection
- Drug Testing
- Merchandising
- Customer Satisfaction
- Energetic
- Finance
- Procurement
- Background Checks
- Customer Relations
- Customer Relationship Management
- Retail
- Accounting
- Driving
- High School Diploma
- Negotiation
- Friendliness
- Filing
- Regulations
- Inventory Management
- Multitasking
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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