Automotive Service Manager Jobs in Billerica, MA
An Automotive Service Manager is a crucial figure in the automotive industry who oversees the service department and coordinates all operations to ensure efficient and quality service delivery. They are tasked with responsibilities such as supervising and motivating service staff, managing customer service, developing and implementing service procedures, and ensuring compliance with safety regulations and industry standards. They also play a role in budget management, inventory control, and ensuring the profitability of the service department. The manager also liaises with customers, addressing any concerns or complaints, and ensuring high levels of customer satisfaction.
Essential skills for an Automotive Service Manager include excellent customer service skills, strong leadership and team management abilities, and thorough knowledge of automotive systems and parts. They should also possess solid problem-solving skills, be detail-oriented, and have the ability to work under pressure. Certifications such as Automotive Service Excellence (ASE) certification or a bachelor's degree in Automotive Service Management or a related field can be beneficial. Prior to becoming an Automotive Service Manager, one could have roles such as an automotive technician, service advisor, or service department supervisor, which provide valuable experience and knowledge about the workings of the service department.
- Lawrence, MA (11 miles from Billerica, MA)
- 17 hours ago
- Lawrence, MA (11 miles from Billerica, MA)
- 17 hours ago
The branch service manager oversees the maintenance supervisor and/or technicians to assure the location aligns business objectives and customers demands....
Automotive Assistant & Service Managers
- Wellesley, MA (16 miles from Billerica, MA)
- 2 days ago
- Wellesley, MA (16 miles from Billerica, MA)
- 2 days ago
type: job title: Automotive Assistant & Service Managers Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers Put your career into high gear with Mavis Tires & Brakes at...
Automotive Assistant & Service Managers
- Bedford, MA (3 miles from Billerica, MA)
- 26 days ago
- Bedford, MA (3 miles from Billerica, MA)
- 26 days ago
Job Posted by ApplicantPro Automotive Service Manager Bedford, TX, USA...
Automotive Service Manager/ Assistant Manager
- Salem, NH (17 miles from Billerica, MA)
- 30+ days ago
- Salem, NH (17 miles from Billerica, MA)
- 30+ days ago
Responsibilities As an Automotive Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer service...
Assistant Service Manager - Derry, NH
- Derry, NH (23 miles from Billerica, MA)
- 45+ days ago
- Derry, NH (23 miles from Billerica, MA)
- 45+ days ago
Help the Service Manager develop a superior team i. Ensure all associates have taken and passed all their required LMS training ii....
- Needham, MA (18 miles from Billerica, MA)
- 45+ days ago
- Needham, MA (18 miles from Billerica, MA)
- 45+ days ago
Service Manager - Needham MA 444 Hillside Ave, Needham Heights, MA 02494, USA Req #747 Saturday, June 7, 2025 TITLE: Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION...
Service Manager II - Needham MA
- Needham, MA (18 miles from Billerica, MA)
- 45+ days ago
- Needham, MA (18 miles from Billerica, MA)
- 45+ days ago
Service Manager II - Needham MA 444 Hillside Ave, Needham Heights, MA 02494, USA Req #748 Saturday, June 7, 2025 TITLE: Service Manager II (SMII) REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION...
Night Shift Service Manager - Lynn, MA
- Lynn, MA (16 miles from Billerica, MA)
- 60+ days ago
- Lynn, MA (16 miles from Billerica, MA)
- 60+ days ago
A Day in the Life: As a hands-on, working Service Manager, you will gain experience in one of Goodyear Fleet Service Centers by making meaningful connections and delivering outstanding service....
Demographic Data for Billerica, MA
Moving to Billerica, MA? Find some basic demographic data about Billerica, MA below.
Automotive Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Manager Jobs in Billerica, MA
Required or preferred licenses and certifications for Automotive Service Manager positions.
Highest Education Level
Automotive Service Managers in Billerica, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Manager position
- Reporting
- Mentoring
- Listening
- Pulling
- Written Communication
- Goal Oriented
- Oil Changing
- Tire Balancing
- Automotive Maintenance
- Suspensions
- Fixed Operations
- Service Advising
- Finance & Insurance
- Fleet Maintenance
- Diesel Repair
- Automotive Repair
- Dealertrack
- Wheel Alignment
- Automotive Service Management
- CDK
- General Repair
- Store Management
- Inspections
- Estimating
- Reimbursement
- Customer Satisfaction
- Closing
- Retail
- Customer Relations
- Driving
- High School Diploma
- Coaching
- Inventory Management
- Filing
- Team Building
- Multitasking
- Regulations
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
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Here are some other career titles that require similar skills
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