Automotive Service Manager Jobs in Massachusetts
An Automotive Service Manager is a crucial figure in the automotive industry who oversees the service department and coordinates all operations to ensure efficient and quality service delivery. They are tasked with responsibilities such as supervising and motivating service staff, managing customer service, developing and implementing service procedures, and ensuring compliance with safety regulations and industry standards. They also play a role in budget management, inventory control, and ensuring the profitability of the service department. The manager also liaises with customers, addressing any concerns or complaints, and ensuring high levels of customer satisfaction.
Essential skills for an Automotive Service Manager include excellent customer service skills, strong leadership and team management abilities, and thorough knowledge of automotive systems and parts. They should also possess solid problem-solving skills, be detail-oriented, and have the ability to work under pressure. Certifications such as Automotive Service Excellence (ASE) certification or a bachelor's degree in Automotive Service Management or a related field can be beneficial. Prior to becoming an Automotive Service Manager, one could have roles such as an automotive technician, service advisor, or service department supervisor, which provide valuable experience and knowledge about the workings of the service department.
About the Position of Service Manager The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services....
Service Manager II - Hanover MA 2144 Washington St, Hanover, MA 02339, USA Req #744 Saturday, June 7, 2025 TITLE: Service Manager II (SMII) REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Exempt...
Service Manager - Hanover MA 2144 Washington St, Hanover, MA 02339, USA Req #745 Saturday, June 7, 2025 TITLE: Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION...
to help the Service Manager ensure that all customers get a different & better experience....
Automotive Service Manager-GM Experienced Lynn, Massachusetts AUTOMOTIVE SERVICE MANAGER If you are an experienced Service Manager with GM and have a proven track record of success and drive to provide...
Service Manager (Tire & Service Center) - East Walpole, MA
- East Walpole, MA
- 17 days ago
- East Walpole, MA
- 17 days ago
Manager, Automotive Service Center Manager, Vehicle Service Manager, Service Operations Manager, Service Director, Assistant Service Manager, Shop Foreman, Fixed Operations Manager, Service Advisor...
Service Manager (Commercial Tires) - East Walpole, MA
- Walpole, MA
- 30+ days ago
- Walpole, MA
- 30+ days ago
Manager, Automotive Service Center Manager, Vehicle Service Manager, Service Operations Manager, Service Director, Assistant Service Manager, Shop Foreman, Fixed Operations Manager, Service Advisor...
A Day in the Life: As a hands-on, working Service Manager, you will gain experience in one of Goodyear Fleet Service Centers by making meaningful connections and delivering outstanding service....
Service Manager (Commercial Tires) - East Walpole, MA
- East Walpole, MA
- 30+ days ago
- East Walpole, MA
- 30+ days ago
Manager, Automotive Service Center Manager, Vehicle Service Manager, Service Operations Manager, Service Director, Assistant Service Manager, Shop Foreman, Fixed Operations Manager, Service Advisor...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Automotive Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Manager Jobs in Massachusetts
Required or preferred licenses and certifications for Automotive Service Manager positions.
Highest Education Level
Automotive Service Managers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Manager position
- Reporting
- Mentoring
- Pulling
- Written Communication
- Quality of Service
- Tire Balancing
- Automotive Maintenance
- Oil Changing
- Fixed Operations
- Service Advising
- Finance & Insurance
- Automotive Sales
- Diesel Repair
- Automotive Repair
- Automotive Service Management
- CDK
- General Repair
- Store Management
- Inspections
- Budget Forecasting
- Goal Oriented
- Estimating
- Customer Satisfaction
- Energetic
- Closing
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Coaching
- Filing
- Regulations
- Inventory Management
- Multitasking
- Sales
- Problem Solving
- Team Building
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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