Automotive Service Manager Jobs in Massachusetts
An Automotive Service Manager is a crucial figure in the automotive industry who oversees the service department and coordinates all operations to ensure efficient and quality service delivery. They are tasked with responsibilities such as supervising and motivating service staff, managing customer service, developing and implementing service procedures, and ensuring compliance with safety regulations and industry standards. They also play a role in budget management, inventory control, and ensuring the profitability of the service department. The manager also liaises with customers, addressing any concerns or complaints, and ensuring high levels of customer satisfaction.
Essential skills for an Automotive Service Manager include excellent customer service skills, strong leadership and team management abilities, and thorough knowledge of automotive systems and parts. They should also possess solid problem-solving skills, be detail-oriented, and have the ability to work under pressure. Certifications such as Automotive Service Excellence (ASE) certification or a bachelor's degree in Automotive Service Management or a related field can be beneficial. Prior to becoming an Automotive Service Manager, one could have roles such as an automotive technician, service advisor, or service department supervisor, which provide valuable experience and knowledge about the workings of the service department.
Service Manager - East Walpole, MA
- The Goodyear Tire & Rubber Company
- East Walpole, MA
- 20 hours ago
- East Walpole, MA
- 20 hours ago
Manager, Automotive Service Center Manager, Vehicle Service Manager, Service Operations Manager, Service Director, Assistant Service Manager, Shop Foreman, Fixed Operations Manager, Service Advisor...
In Person- O'Reilly Automotive Stores
- Tewksbury, MA
- 2 days ago
- Tewksbury, MA
- 2 days ago
Compensation Pay Range: $15.00 - $20.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly...
In PersonAutomotive Assistant & Service Managers
- Mavis Tire
- Shrewsbury, MA
- 4 days ago
- Shrewsbury, MA
- 4 days ago
Manager The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services....
In Person- AAMCO Transmissions and Total Car Care
- Wilmington, MA
- 5 days ago
- Wilmington, MA
- 5 days ago
We are looking for an experienced Manager to join our team! A Sales Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with...
In PersonAs a Service Manager, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians....
In Personun Automotive Service Manager (NORTHAMPTON) compensation: Starting pay 30.00 to 35.00 per Hr or more depending on experience employment type: job title: Service Manager We are a high volume well established...
In PersonAs a Service Manager, you will be responsible for overseeing all aspects of service operations, including fleet maintenance, repair, inventory control, shipping/receiving, and team leadership....
In PersonAutomotive Service Manager/ Assistant Manager
- Midas
- Brookline, MA
- 28 days ago
- Brookline, MA
- 28 days ago
Responsibilities As an Automotive Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer service...
In PersonCompensation Pay Range: $15.00 - $20.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly...
In Person- Aamco Transmissions
- Springfield, MA
- 30+ days ago
- Springfield, MA
- 30+ days ago
Employment Type: Full time Our Service Managers are high energy professionals who not only lead by example, but are also a team player who supports the employees that work for them....
In PersonService Manager - Stoneham, MA
- The Goodyear Tire & Rubber Company
- Stoneham, MA
- 30+ days ago
- Stoneham, MA
- 30+ days ago
Manager, Service Operations Manager, Service Director, Assistant Service Manager, Shop Foreman, Fixed Operations Manager, Service Advisor Manager, Warranty Manager, Operation Sales Manager...
In PersonService Manager - Utility Trucks
- United Rentals
- Braintree, MA
- 60+ days ago
- Braintree, MA
- 60+ days ago
As a Service Manager, youll be the leader of a major maintenance enterprise. Youll have the opportunity to hire and motivate an amazing team of Service Technicians....
In PersonDemographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Automotive Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Automotive Service Manager Jobs in Massachusetts
Required or preferred licenses and certifications for Automotive Service Manager positions.
Highest Education Level
Automotive Service Managers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Manager position
- Reporting
- Mentoring
- Pulling
- Written Communication
- Goal Oriented
- Service Advising
- Front of House
- Motor Controls
- Tire Balancing
- Oil Changing
- Automotive Maintenance
- Automotive Finance
- Fixed Operations
- Suspensions
- Fleet Maintenance
- Parts Management
- Finance & Insurance
- Automotive Repair
- Reynolds and Reynolds
- Wheel Alignment
- CDK
- Automotive Service Management
- General Repair
- Store Management
- Inspections
- Diagnostic
- Estimating
- Sales Management
- Energetic
- Reimbursement
- Customer Satisfaction
- Closing
- Retail
- Military Background
- Driving
- High School Diploma
- Customer Relations
- Coaching
- Inventory Management
- Multitasking
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Teamwork
- Problem Solving
- Customer Service
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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