Automotive Service Manager Jobs in Massachusetts
An Automotive Service Manager is a crucial figure in the automotive industry who oversees the service department and coordinates all operations to ensure efficient and quality service delivery. They are tasked with responsibilities such as supervising and motivating service staff, managing customer service, developing and implementing service procedures, and ensuring compliance with safety regulations and industry standards. They also play a role in budget management, inventory control, and ensuring the profitability of the service department. The manager also liaises with customers, addressing any concerns or complaints, and ensuring high levels of customer satisfaction.
Essential skills for an Automotive Service Manager include excellent customer service skills, strong leadership and team management abilities, and thorough knowledge of automotive systems and parts. They should also possess solid problem-solving skills, be detail-oriented, and have the ability to work under pressure. Certifications such as Automotive Service Excellence (ASE) certification or a bachelor's degree in Automotive Service Management or a related field can be beneficial. Prior to becoming an Automotive Service Manager, one could have roles such as an automotive technician, service advisor, or service department supervisor, which provide valuable experience and knowledge about the workings of the service department.
type: job title: Automotive Assistant & Service Managers Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers Put your career into high gear with Mavis Tires & Brakes at...
Service Manager II - Brookline....
Service Manager - Billerica, MA 200 Boston Rd, North Billerica, MA 01862, USA Req #195 Friday, March 21, 2025 TITLE: Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION...
Assistant Service Manager - Marshfield MA 497 Plain St, Marshfield, MA 02050, USA Req #686 Friday, March 21, 2025 TITLE: Assistant Manager REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Non-exempt...
High School Diploma or equivalent. 4 years of auto service technical experience. 1 year of service manager or service writer experience. Problem solving - customer complaints....
Rite Window, LLC Bath Service Manager in Woburn , Massachusetts Mission Statement for Rite Window Service Department: \"To provide exceptional service, warranty, and repair solutions with a focus on...
General Description: As a Service Manager you will gain hands-on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service....
We are looking to add a qualified ASSISTANT SERVICE MANAGER to our team....
Demographic Data for Massachusetts
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Automotive Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Manager Jobs in Massachusetts
Required or preferred licenses and certifications for Automotive Service Manager positions.
Highest Education Level
Automotive Service Managers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Manager position
- Reporting
- Mentoring
- Policy Development
- Pulling
- Written Communication
- Customer Service Management
- Food Service Management
- HVAC Certified
- Service Advising
- Automotive Maintenance
- Tire Balancing
- Fixed Operations
- Parts Management
- Oil Changing
- Diesel Repair
- Fleet Maintenance
- Automotive Repair
- Dealertrack
- Automotive Sales
- Reynolds and Reynolds
- Wheel Alignment
- Automotive Service Management
- CDK
- General Repair
- Store Management
- Inspections
- Estimating
- Goal Oriented
- Reimbursement
- Customer Satisfaction
- Energetic
- Background Checks
- Military Background
- Customer Relations
- Driving
- Retail
- High School Diploma
- Coaching
- Team Building
- Filing
- Sales
- Inventory Management
- Regulations
- Problem Solving
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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