Automotive Service Manager Jobs in Massachusetts
An Automotive Service Manager is a crucial figure in the automotive industry who oversees the service department and coordinates all operations to ensure efficient and quality service delivery. They are tasked with responsibilities such as supervising and motivating service staff, managing customer service, developing and implementing service procedures, and ensuring compliance with safety regulations and industry standards. They also play a role in budget management, inventory control, and ensuring the profitability of the service department. The manager also liaises with customers, addressing any concerns or complaints, and ensuring high levels of customer satisfaction.
Essential skills for an Automotive Service Manager include excellent customer service skills, strong leadership and team management abilities, and thorough knowledge of automotive systems and parts. They should also possess solid problem-solving skills, be detail-oriented, and have the ability to work under pressure. Certifications such as Automotive Service Excellence (ASE) certification or a bachelor's degree in Automotive Service Management or a related field can be beneficial. Prior to becoming an Automotive Service Manager, one could have roles such as an automotive technician, service advisor, or service department supervisor, which provide valuable experience and knowledge about the workings of the service department.
The branch service manager oversees the maintenance supervisor and/or technicians to assure the location aligns business objectives and customers demands....
About the Position of Service Manager The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services....
Job Posted by ApplicantPro Automotive Service Manager Bedford, TX, USA...
Automotive Service Manager/ Assistant Manager
- North Reading, MA
- 18 days ago
- North Reading, MA
- 18 days ago
Responsibilities As an Automotive Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer service...
Responsibilities As a Midas automotive assistant service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional...
We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services....
Employment Type: Full time Our Service Managers are high energy professionals who not only lead by example, but are also a team player who supports the employees that work for them....
Service Manager - Worcester, MA 3 Coes Square, Worcester, MA 01603, USA Req #332 Monday, June 16, 2025 TITLE: Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION...
Service Manager II - Hanover MA 2144 Washington St, Hanover, MA 02339, USA Req #744 Saturday, June 7, 2025 TITLE: Service Manager II (SMII) REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Exempt...
to help the Service Manager ensure that all customers get a different & better experience....
Automotive Service Manager-GM Experienced Lynn, Massachusetts AUTOMOTIVE SERVICE MANAGER If you are an experienced Service Manager with GM and have a proven track record of success and drive to provide...
Service Manager (Tire & Service Center) - East Walpole, MA
- East Walpole, MA
- 45+ days ago
- East Walpole, MA
- 45+ days ago
Manager, Automotive Service Center Manager, Vehicle Service Manager, Service Operations Manager, Service Director, Assistant Service Manager, Shop Foreman, Fixed Operations Manager, Service Advisor...
A Day in the Life: As a hands-on, working Service Manager, you will gain experience in one of Goodyear Fleet Service Centers by making meaningful connections and delivering outstanding service....
Service Manager (Commercial Tires) - East Walpole, MA
- East Walpole, MA
- 60+ days ago
- East Walpole, MA
- 60+ days ago
Manager, Automotive Service Center Manager, Vehicle Service Manager, Service Operations Manager, Service Director, Assistant Service Manager, Shop Foreman, Fixed Operations Manager, Service Advisor...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Automotive Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Automotive Service Manager Jobs in Massachusetts
Required or preferred licenses and certifications for Automotive Service Manager positions.
Highest Education Level
Automotive Service Managers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Manager position
- Reporting
- Mentoring
- Listening
- Pulling
- Written Communication
- Oil Changing
- Tire Balancing
- Automotive Maintenance
- Fixed Operations
- Service Advising
- Suspensions
- Finance & Insurance
- Fleet Maintenance
- Diesel Repair
- Automotive Repair
- Dealertrack
- Wheel Alignment
- Automotive Service Management
- CDK
- General Repair
- Store Management
- Inspections
- Goal Oriented
- Estimating
- Customer Satisfaction
- Energetic
- Closing
- Military Background
- Retail
- Customer Relations
- Driving
- High School Diploma
- Coaching
- Filing
- Inventory Management
- Regulations
- Multitasking
- Team Building
- Problem Solving
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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