Automotive Service Manager Jobs in Auburn, MA
An Automotive Service Manager is a crucial figure in the automotive industry who oversees the service department and coordinates all operations to ensure efficient and quality service delivery. They are tasked with responsibilities such as supervising and motivating service staff, managing customer service, developing and implementing service procedures, and ensuring compliance with safety regulations and industry standards. They also play a role in budget management, inventory control, and ensuring the profitability of the service department. The manager also liaises with customers, addressing any concerns or complaints, and ensuring high levels of customer satisfaction.
Essential skills for an Automotive Service Manager include excellent customer service skills, strong leadership and team management abilities, and thorough knowledge of automotive systems and parts. They should also possess solid problem-solving skills, be detail-oriented, and have the ability to work under pressure. Certifications such as Automotive Service Excellence (ASE) certification or a bachelor's degree in Automotive Service Management or a related field can be beneficial. Prior to becoming an Automotive Service Manager, one could have roles such as an automotive technician, service advisor, or service department supervisor, which provide valuable experience and knowledge about the workings of the service department.
- Worcester, MA (5 miles from Auburn, MA)
- 12 days ago
- Worcester, MA (5 miles from Auburn, MA)
- 12 days ago
Mercedes Benz Worcester are looking for an ambitious and talented Service Manager to lead the team.As a Service Manager, you will act as a role model for customer service excellence for the team, always...
Automotive Assistant & Service Managers
- Framingham, MA (22 miles from Auburn, MA)
- 18 days ago
- Framingham, MA (22 miles from Auburn, MA)
- 18 days ago
About the Position of Service Manager The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services....
The branch service manager oversees the maintenance supervisor and/or technicians to assure the location aligns business objectives and customers demands....
Responsibilities As an Automotive Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer service...
Service Manager - Worcester, MA
- Worcester, MA (5 miles from Auburn, MA)
- 45+ days ago
- Worcester, MA (5 miles from Auburn, MA)
- 45+ days ago
Service Manager - Worcester, MA 3 Coes Square, Worcester, MA 01603, USA Req #332 Monday, June 16, 2025 TITLE: Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION...
Demographic Data for Auburn, MA
Moving to Auburn, MA? Find some basic demographic data about Auburn, MA below.
Automotive Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Manager Jobs in Auburn, MA
Required or preferred licenses and certifications for Automotive Service Manager positions.
Highest Education Level
Automotive Service Managers in Auburn, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Manager position
- Reporting
- Mentoring
- Listening
- Pulling
- Written Communication
- Goal Oriented
- Oil Changing
- Tire Balancing
- Automotive Maintenance
- Suspensions
- Fixed Operations
- Service Advising
- Finance & Insurance
- Fleet Maintenance
- Diesel Repair
- Automotive Repair
- Dealertrack
- Wheel Alignment
- Automotive Service Management
- CDK
- General Repair
- Store Management
- Inspections
- Estimating
- Reimbursement
- Customer Satisfaction
- Closing
- Retail
- Customer Relations
- Driving
- High School Diploma
- Coaching
- Inventory Management
- Filing
- Team Building
- Multitasking
- Regulations
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
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