Automotive Service Advisor Jobs in Tennessee

An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.

To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.

1-15 of 25 Jobs

Service Advisor - BMW/MINI OF NASHVILLE

  • Brentwood, TN
  • 5 hours ago
  • Brentwood, TN
  • 5 hours ago

Brentwood, TN Service Advisor - BMW/MINI OF NASHVILLE in Brentwood, TN at Sonic Automotive Date Posted: 8/25/2025 JOB SNAPSHOT Employee Type: Full-time Location: 1568 Mallory Lane Brentwood, TN...

Service Advisor

  • Jackson, TN
  • 1 day ago
  • Jackson, TN
  • 1 day ago

Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Vision insurance Benefits/Perks Competitive Compensation Career Advancement Training and Development...

Service Advisor Nashville, TN

  • Nashville, TN
  • 4 days ago
  • Nashville, TN
  • 4 days ago

Cumberland International Trucks is seeking a bright and mechanically apt Service Advisor to join our service team in Nashville, TN. Service Advisor responsibilities include intake of customers,...

Service Advisor (2 openings)

  • Memphis, TN
  • 4 days ago
  • Memphis, TN
  • 4 days ago

Working experience of techniques involved in the use of mechanic hand tools and understanding the basic principles of automotive maintenance/repairs preferred....

Service Advisor

  • Knoxville, TN
  • 6 days ago
  • Knoxville, TN
  • 6 days ago

Dealership: L0365 West Knoxville Chrysler Dodge Jeep Ram West Knoxville Chrysler Dodge Jeep Ram Wants to Meet You! Are You a High-Performing Service Advisor Ready for a Better Opportunity? West...

Automotive Service Advisor - Remote

  • Nashville, TN
  • 6 days ago
  • Nashville, TN
  • 6 days ago

The Service Advisor will primarily be responsible applying their automotive maintenance and repair expertise to provide support and guidance to Fleet Management leasing offices, clients, and vendors...

Remote Work

RV Service Advisor

  • Lebanon, TN
  • 6 days ago
  • Lebanon, TN
  • 6 days ago

Start Your Adventure with Blue Compass RV - Now Hiring a Rockstar Service Advisor! Are you passionate about helping people? Love the RV lifestyle or want to be part of an industry that's all about...

Customer Service Consultant

  • Johnson City, TN
  • 9 days ago
  • Johnson City, TN
  • 9 days ago

Service Center Johnson City TN JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to...

Service Advisor

  • Nashville, TN
  • 10 days ago
  • Nashville, TN
  • 10 days ago

Job Title Service Advisor Business Function Service Branch Name MHC Kenworth-Nashville Date 08-14-2025 Address 550 Spence Lane City Nashville State TN Job Overview & Essential Functions...

Truck Service Advisor I

  • Pioneer, TN
  • 11 days ago
  • Pioneer, TN
  • 11 days ago

Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...

Automotive Customer Service Advisor

  • Madison, TN
  • 11 days ago
  • Madison, TN
  • 11 days ago

Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...

Service Advisor - Audi Nashville

  • Brentwood, TN
  • 13 days ago
  • Brentwood, TN
  • 13 days ago

Brentwood, TN Service Advisor - Audi Nashville in Brentwood, TN at Sonic Automotive Date Posted: 8/11/2025 JOB SNAPSHOT Employee Type: Full-time Location: 1576 Mallory Lane Brentwood, TN 37027 Job...

Service Advisor - Truck Care

  • Newport, TN
  • 18 days ago
  • Newport, TN
  • 18 days ago

Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader....

Service Advisor - BMW of Chattanooga

  • Chattanooga, TN
  • 18 days ago
  • Chattanooga, TN
  • 18 days ago

Job Description Purpose: The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. Duties and...

Service Advisor

  • Bartlett, TN
  • 20 days ago
  • Bartlett, TN
  • 20 days ago

Dealership: L0815 Sunrise Buick GMC at Wolfchase Drive Your Career Forward as a Service Advisor with Sunrise Buick GMC at Wolfchase! Are you a people person with a passion for the automotive...

Demographic Data for Tennessee

Moving to Tennessee? Find some basic demographic data about Tennessee below.


Local
National
6,903,473
143,447

Automotive Service Advisor Online Courses and Training Opportunities

iHireAutomotiveProfessionals curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
The Role of Automotive Service Advisor
This course is designed for both experienced professionals and for those who are just getting started in their careers. This course demonstrates how can you deliver an outstanding customer...
Multi-Object Tracking for Automotive Systems
Learn how to localize and track dynamic objects with a range of applications including autonomous vehicles Autonomous vehicles, such as self-driving cars, rely critically on an accurate perception...
Model-Based Automotive Systems Engineering
Learn how to model and simulate system dynamics in automotive engineering Modeling, control design, and simulation are important tools supporting engineers in the development of automotive...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Automotive Service Advisor Jobs in Tennessee

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireAutomotiveProfessionals research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Automotive Service Advisor positions.



Highest Education Level

Automotive Service Advisors in Tennessee offer the following education background
High School or GED
32.2%
Bachelor's Degree
20.4%
Vocational Degree or Certification
19.0%
Associate's Degree
17.2%
Master's Degree
5.3%
Some College
4.0%
Some High School
1.3%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Automotive Service Advisors in Tennessee
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Automotive Service Advisor Related Career Advice Articles

Mechanic apprentices learning from master
Your Guide to a Successful Mechanic Apprenticeship

Discover the key to a successful mechanic apprenticeship. Learn how to get a mechanic apprenticeship and excel in the automotive industry.

Read article »
Automotive sales manager greeting customers
Resume Writing Tips for Automotive General Managers & General Sales Managers

Get tips from the experts at iHireAutomotiveProfessionals on how to write an interview-winning automotive general manager or general sales manager resume.

Read article »
Woman mechanic leaning against car
Women and Cars: Driving into the Future

Women make up 47% of the workforce, purchase 52% of all new cars in the US and influence more than 85% of auto sales, so why are they so underrepresented in the industry?

Read article »