Automotive Service Advisor Jobs in Pittsburgh, PA

An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.

To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.

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Customer Service Advisor

  • McKeesport, PA (5 miles from Pittsburgh, PA)
  • 16 hours ago
  • McKeesport, PA (5 miles from Pittsburgh, PA)
  • 16 hours ago

You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services....

Service Advisor - Financial Firm - Canonsburg, PA

  • Canonsburg, PA (15 miles from Pittsburgh, PA)
  • 1 day ago
  • Canonsburg, PA (15 miles from Pittsburgh, PA)
  • 1 day ago

We are a well-established and client-focused financial advisory firm dedicated to helping individuals and families build, manage, and preserve their wealth. With a strong reputation for...

Mercedes-Benz Service Advisor

  • Pittsburgh, PA
  • 5 days ago
  • Pittsburgh, PA
  • 5 days ago

NO WEEKENDS NO NIGHTS PAID HOLIDAYS As we continue to grow, Bobby Rahal Mercedes-Benz on Baum Blvd. is looking for a Service Advisor to join our team! Hours for this position are Monday-Friday...

Automotive Customer Service Advisor

  • Murrysville, PA (14 miles from Pittsburgh, PA)
  • 7 days ago
  • Murrysville, PA (14 miles from Pittsburgh, PA)
  • 7 days ago

Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...

Customer Service/Service Advisor

  • Smithton, PA (16 miles from Pittsburgh, PA)
  • 10 days ago
  • Smithton, PA (16 miles from Pittsburgh, PA)
  • 10 days ago

Customer Service/Service Advisor Location : Address 122 Fitz Henry Rd Job Locations US-PA-Smithton Job ID 2025-44479 # of Openings 1 Posted Date 3 days ago (4/17/2025 7:53 PM) Category Customer...

Service Advisor - Bowser Automotive

  • Pleasant Hills, PA (4 miles from Pittsburgh, PA)
  • 30+ days ago
  • Pleasant Hills, PA (4 miles from Pittsburgh, PA)
  • 30+ days ago

Bowser Automotive is seeking a Service Advisor in our Subaru department whose primary responsibility is to greet customers and obtain vehicle data. The ideal candidate will have sales experience...

Service Advisor

  • McMurray, PA (15 miles from Pittsburgh, PA)
  • 60+ days ago
  • McMurray, PA (15 miles from Pittsburgh, PA)
  • 60+ days ago

We are seeking candidates with Experience as an automotive Service Advisor. Subaru brand experience, a plus!...

Demographic Data for Pittsburgh, PA

Moving to Pittsburgh, PA? Find some basic demographic data about Pittsburgh, PA below.


Local
National
13,002,700
303,027

Automotive Service Advisor Online Courses and Training Opportunities

iHireAutomotiveProfessionals curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
The Role of Automotive Service Advisor
This course is designed for both experienced professionals and for those who are just getting started in their careers. This course demonstrates how can you deliver an outstanding customer...
Model-Based Automotive Systems Engineering
Learn how to model and simulate system dynamics in automotive engineering Modeling, control design, and simulation are important tools supporting engineers in the development of automotive...
Multi-Object Tracking for Automotive Systems
Learn how to localize and track dynamic objects with a range of applications including autonomous vehicles Autonomous vehicles, such as self-driving cars, rely critically on an accurate perception...

Title Synonyms

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Salary for Automotive Service Advisor Jobs in Pittsburgh, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireAutomotiveProfessionals research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Automotive Service Advisor positions.



Highest Education Level

Automotive Service Advisors in Pittsburgh, PA offer the following education background
High School or GED
32.4%
Bachelor's Degree
20.4%
Vocational Degree or Certification
19.0%
Associate's Degree
17.1%
Master's Degree
5.3%
Some College
4.0%
Some High School
1.3%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Automotive Service Advisors in Pittsburgh, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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