Automotive Service Advisor Jobs in Albany, NY
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Automotive Service Lane Consultant (Hybrid)
- MSX Int.
- Saratoga Springs, NY (21 miles from Albany, NY)
- 10 days ago
- MSX Int.
- Saratoga Springs, NY (21 miles from Albany, NY)
- 10 days ago
MSX International is currently seeking candidates to function as Subject Matter Experts that will support the activity of the Field Service Development Managers in each assigned region. What Your...
- Colonie, NY (1 mile from Albany, NY)
- 6 days ago
- Colonie, NY (1 mile from Albany, NY)
- 6 days ago
Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts Positive Work Environment Locally-Owned Cutting-Edge Tools and...
- Troy, NY (11 miles from Albany, NY)
- 30+ days ago
- Troy, NY (11 miles from Albany, NY)
- 30+ days ago
Dealership: L0751 Subaru of Troy Subaru of Troy Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!...
Dealership: L0318 Armory Chrysler Dodge Jeep Ram Fiat of Albany Armory Chrysler Dodge Jeep Ram Fiat of Albany Helping satisfied customers drive away with a smile on their face is what we do - join...
- Latham, NY (1 mile from Albany, NY)
- 60+ days ago
- Latham, NY (1 mile from Albany, NY)
- 60+ days ago
Start Your Adventure with Blue Compass RV - Now Hiring a Rockstar Service Advisor! Are you passionate about helping people? Love the RV lifestyle or want to be part of an industry that's all about...
- Saratoga Springs, NY (21 miles from Albany, NY)
- 60+ days ago
- Saratoga Springs, NY (21 miles from Albany, NY)
- 60+ days ago
Midas has a rich history and an iconic name in automotive maintenance, repair and tire industry as a company that is both progressive and cutting edge....
Demographic Data for Albany, NY
Moving to Albany, NY? Find some basic demographic data about Albany, NY below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Albany, NY
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Albany, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Telecom
- Complaint Resolution
- Automotive Maintenance
- Tune-ups
- Oil Changing
- Fixed Operations
- Service Advising
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Retail
- Friendliness
- Customer Relations
- High School Diploma
- Driving
- Inventory Management
- Multitasking
- Team Building
- Regulations
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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