Automotive Service Advisor Jobs in Council Bluffs, IA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- MHC Kenworth
- Omaha, NE (3 miles from Council Bluffs, IA)
- 17 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 17 days ago
Job Title Service Advisor Business Function Service Branch Name MHC Kenworth-Omaha Date 05-15-2026 Address 15590 Shepard Street City Omaha State NE Job Overview & Essential Functions...
In PersonAssistant Service Advisor - Baxter Subaru Omaha
- Baxter
- Omaha, NE (3 miles from Council Bluffs, IA)
- 20 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 20 days ago
Do you want to help transform the auto industry? Come let Baxter Subaru Omaha show you just how Remarkable you can be! At Baxter Subaru Omaha, our mission is to create a powerhouse of high-impact...
In Person Full Time- H&H Chevrolet
- Papillion, NE (12 miles from Council Bluffs, IA)
- 27 days ago
- Papillion, NE (12 miles from Council Bluffs, IA)
- 27 days ago
Salary Range - $50,000 to $150,000+ Job Overview - How You'll Contribute: Are you a Service Advisor looking for a change? Do you have a passion for providing a Best-In-Class Customer experience?...
In Person- Brakes Plus
- Bennington, NE (19 miles from Council Bluffs, IA)
- 45+ days ago
- Bennington, NE (19 miles from Council Bluffs, IA)
- 45+ days ago
Job Description The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations...
In PersonDemographic Data for Council Bluffs, IA
Moving to Council Bluffs, IA? Find some basic demographic data about Council Bluffs, IA below.
Automotive Service Advisor Online Courses and Training Opportunities
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Salary for Automotive Service Advisor Jobs in Council Bluffs, IA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Council Bluffs, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Telecom
- Telephone Skills
- Service Advising
- Oil Changing
- Automotive Maintenance
- Fixed Operations
- Parts Management
- Finance & Insurance
- Automotive Repair
- CCC One
- Automotive Sales
- Dealertrack
- Reynolds and Reynolds
- Internet Sales
- CDK
- Automotive Service Management
- General Repair
- Wholesale
- Automatic Data Processing
- Customer Retention
- Inspections
- Installation
- Drug Testing
- Estimating
- Merchandising
- Specifications
- Energetic
- Reimbursement
- Stocking
- Customer Satisfaction
- Closing
- Background Checks
- Retail
- Driving
- High School Diploma
- Friendliness
- Customer Relations
- Inventory Management
- Filing
- Team Building
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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