Automotive Service Advisor Jobs in Indiana
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
7180 - Merrillville - 1370 East 79th Place, Merrillville, Indiana, 46410 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by...
Automotive Service Writer, Automotive Service Advisor...
CUSTOMER SERVICE ADVISOR - 3RD SHIFT Full Time Indianapolis, IN. Posted 2 weeks ago Stoops Freightliner Summary: Under the direction of the Service Manager, the Service Advisor is responsible for...
CUSTOMER SERVICE ADVISOR - MID SHIFT Full Time Indianapolis, IN. Posted 2 weeks ago Stoops Freightliner Under the direction of the Service Manager, the Service Advisor is responsible for serving...
Department : Service Functions : Responsible for writing service orders and selling service. Provide firm customer satisfaction. Contribute to service departments profitability. Relationships :...
Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader....
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Speedco and Loves Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader....
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Service Center Marion IN JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly...
Kelley Auto Mall of Decatur Assistant Service Advisor
- Decatur, IN
- 26 days ago
- Decatur, IN
- 26 days ago
Functions : To assist and support the service writers to make the most of their service drive time. Help them increase their hours per RO. Improve the customers service experience. Relationships :...
Service Center Newburgh IN JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to...
Service Advisor,...
Demographic Data for Indiana
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Salary for Automotive Service Advisor Jobs in Indiana
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Indiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Parts Management
- Automotive Sales
- Auto Sales
- CCC One
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Merchandising
- Estimating
- Specifications
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Customer Relations
- Retail
- High School Diploma
- Driving
- Friendliness
- Multitasking
- Regulations
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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