Automotive Service Advisor Jobs in Walnut Creek, CA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Volvo Cars Marin
- San Rafael, CA (24 miles from Walnut Creek, CA)
- 6 days ago
- San Rafael, CA (24 miles from Walnut Creek, CA)
- 6 days ago
Service Advisor Volvo Cars Marin - 3.6 San Rafael, CA Job Details 19 hours ago Qualifications Automobile maintenance requirements Outdoor work CDL A Company vehicle operation Automotive service...
In Person- Swickard Marin Corporation, d/b/a Mercedes-Benz of Marin
- San Rafael, CA (24 miles from Walnut Creek, CA)
- 12 days ago
- San Rafael, CA (24 miles from Walnut Creek, CA)
- 12 days ago
& Reynolds or CDK experience preferred Clear, calm communicator who builds trust with guests and keeps technicians and managers aligned Ability to manage high volume accurately without losing attention...
In Person- Toyota Marin
- San Rafael, CA (24 miles from Walnut Creek, CA)
- 14 days ago
- San Rafael, CA (24 miles from Walnut Creek, CA)
- 14 days ago
Description Duties and Responsibilities: Responsible for understanding and complying with California Labor Code and all wage and hour laws, including but not limited to compensating employees for...
In Person- AAMCO Transmissions
- Walnut Creek, CA
- 15 days ago
- Walnut Creek, CA
- 15 days ago
AAMCO Transmissions & Total Car Care is a global leader in transmission and advanced automotive repair services, and were growing rapidly. Were seeking top-tier professionals who take pride in...
In PersonFamily Service Advisor (Funeral & Cemetery Sales)
- Catholic Funeral & Cemetery Services
- Hayward, CA (13 miles from Walnut Creek, CA)
- 22 days ago
- Hayward, CA (13 miles from Walnut Creek, CA)
- 22 days ago
Family Service Advisor (Funeral & Cemetery Sales) Location : Holy Sepulchre Cemetery & Funeral Center - Hayward, CA Use your sales talent to make a meaningful difference as our Family Service...
In Person- Del Grande Dealer Group
- Vallejo, CA (24 miles from Walnut Creek, CA)
- 27 days ago
- Vallejo, CA (24 miles from Walnut Creek, CA)
- 27 days ago
Team Chevrolet Cadillac Mazda, a proud member of the DGDG family, is looking for talented sales professionals to join their team. If you are looking for an exciting career with one of the top...
In Person- Swickard Oakland Corporation
- Oakland, CA (10 miles from Walnut Creek, CA)
- 30+ days ago
- Oakland, CA (10 miles from Walnut Creek, CA)
- 30+ days ago
They communicate clearly, follow through every time, and treat every guest with the same care -- whether it is a routine oil change or a major repair....
In Person- Stress Free Auto Care
- Brentwood, CA (18 miles from Walnut Creek, CA)
- 30+ days ago
- Brentwood, CA (18 miles from Walnut Creek, CA)
- 30+ days ago
As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process....
In PersonAutomotive Service Advisor/Writer
- Big O Tires
- Walnut Creek, CA
- 30+ days ago
- Walnut Creek, CA
- 30+ days ago
From flat tires and oil changes to rotor resurfacing and that weird clunking sound youve been hearing for a week, there are a lot of Big Oh Nos for your car....
In PersonService Advisor - Honda Fremont
- Edgren Motor Company, Inc.
- Fremont, CA (21 miles from Walnut Creek, CA)
- 60+ days ago
- Fremont, CA (21 miles from Walnut Creek, CA)
- 60+ days ago
As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive...
In Person- AN Fremont Luxury Imports, Inc.
- Fremont, CA (21 miles from Walnut Creek, CA)
- 60+ days ago
- Fremont, CA (21 miles from Walnut Creek, CA)
- 60+ days ago
Service Advisor - BMW Fremont Fremont, CA Job Details Full-time 5 hours ago Benefits Dental insurance Vision insurance 401(k) matching Employee discount Qualifications Service writing Vehicle...
In Person- Marin Luxury Cars
- Corte Madera, CA (24 miles from Walnut Creek, CA)
- 90+ days ago
- Corte Madera, CA (24 miles from Walnut Creek, CA)
- 90+ days ago
Description Duties and Responsibilities: Responsible for understanding and complying with California Labor Code and all wage and hour laws, including but not limited to compensating employees for...
In PersonWe are a destination for Tires, Brakes, Oil Change and all the maintenance and repair....
In Person- indiGO Autogroup
- San Rafael, CA (24 miles from Walnut Creek, CA)
- 90+ days ago
- San Rafael, CA (24 miles from Walnut Creek, CA)
- 90+ days ago
indiGO Auto Group is a globally recognized and award-winning company with an unparalleled dedication to outstanding customer care and operational excellence. indiGO Auto Group is an industry...
In PersonVolkswagen Marin Service Advisor
- indiGO Autogroup
- San Rafael, CA (24 miles from Walnut Creek, CA)
- 90+ days ago
- San Rafael, CA (24 miles from Walnut Creek, CA)
- 90+ days ago
indiGO Auto Group is a globally recognized and award-winning company with an unparalleled dedication to outstanding customer care and operational excellence. indiGO Auto Group is an industry...
In PersonDemographic Data for Walnut Creek, CA
Moving to Walnut Creek, CA? Find some basic demographic data about Walnut Creek, CA below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Walnut Creek, CA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Walnut Creek, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Telecom
- Telephone Skills
- Service Advising
- Oil Changing
- Automotive Maintenance
- Fixed Operations
- Automotive Repair
- CCC One
- Automotive Sales
- Dealertrack
- Reynolds and Reynolds
- Internet Sales
- CDK
- Automotive Service Management
- General Repair
- Wholesale
- Automatic Data Processing
- Quality Control Inspection
- Customer Retention
- Inspections
- Installation
- Drug Testing
- Estimating
- Merchandising
- Specifications
- Energetic
- Reimbursement
- Stocking
- Customer Satisfaction
- Closing
- Background Checks
- Retail
- Driving
- High School Diploma
- Friendliness
- Customer Relations
- Inventory Management
- Filing
- Team Building
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Automotive Service Advisor Related Career Advice Articles
Your Guide to a Successful Mechanic Apprenticeship
Discover the key to a successful mechanic apprenticeship. Learn how to get a mechanic apprenticeship and excel in the automotive industry.
Read article »
Resume Writing Tips for Automotive General Managers & General Sales Managers
Get tips from the experts at iHireAutomotiveProfessionals on how to write an interview-winning automotive general manager or general sales manager resume.
Read article »
Women and Cars: Driving into the Future
Women make up 47% of the workforce, purchase 52% of all new cars in the US and influence more than 85% of auto sales, so why are they so underrepresented in the industry?
Read article »