Automotive Service Advisor Jobs in San Jose, CA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Service Advisor at Acura Stevens Creek
- Santa Clara, CA (3 miles from San Jose, CA)
- 5 days ago
- Santa Clara, CA (3 miles from San Jose, CA)
- 5 days ago
Service Advisor at Acura Stevens Creek Stevens Creek Motors, Inc. - 3.3 Santa Clara, CA Job Details Full-time Estimated: $44.6K - $123K a year 1 day ago Benefits Dental insurance Vision insurance...
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
- Santa Cruz, CA (24 miles from San Jose, CA)
- 8 days ago
- Santa Cruz, CA (24 miles from San Jose, CA)
- 8 days ago
Job Title: Service Advisor Department: Service Reports to: Service Manager FLSA Status: Exempt Position Summary: The service advisor is responsible for scheduling service work in the service...
- Sunnyvale, CA (7 miles from San Jose, CA)
- 10 days ago
- Sunnyvale, CA (7 miles from San Jose, CA)
- 10 days ago
Description Duties and Responsibilities: Responsible for understanding and complying with California Labor Code and all wage and hour laws, including but not limited to compensating employees for...
- Mountain View, CA (10 miles from San Jose, CA)
- 11 days ago
- Mountain View, CA (10 miles from San Jose, CA)
- 11 days ago
Achieving sales goals and budgets while maximizing profitability Knowledge of Brakes, Suspension, Ride Control, Tune ups, Alignments, Tires and More....
- Santa Clara, CA (3 miles from San Jose, CA)
- 12 days ago
- Santa Clara, CA (3 miles from San Jose, CA)
- 12 days ago
Hyundai Service Advisor Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile...
- Santa Clara, CA (3 miles from San Jose, CA)
- 12 days ago
- Santa Clara, CA (3 miles from San Jose, CA)
- 12 days ago
Genesis Service Advisor Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile...
Are you Looking to Drive Your Career Forward? Join Our Team and Enjoy a Rewarding Career! At AAA we prioritize your well-being, offering exceptional benefits. Average Service Advisors earn between...
- Fremont, CA (16 miles from San Jose, CA)
- 29 days ago
- Fremont, CA (16 miles from San Jose, CA)
- 29 days ago
Search jobs Fremont, CA Automotive Service Advisor Automotive Service Advisor Dorso's Automotive Repair Fremont, CA, USA 4 days ago Quick Job type Full-time Quick Job description Are you looking for...
San Jose, CA Service Advisor - Honda of Stevens Creek in San Jose, CA at Sonic Automotive Date Posted: 7/25/2025 JOB SNAPSHOT Employee Type: Full-time Location: 4590 Stevens Creek Boulevard San...
Job Description Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner. Provides a complete and accurate...
Are you looking for an exciting career with one of the largest Mazda Dealer Groups? DGDG's vision for success is driven by our unique culture and cutting-edge technology. To make our vision real,...
Service Advisor Do you have superior customer service skills and a great work ethic that you want to contribute to an established and continually growing office? Heckman Financial in San Jose, CA...
The Del Grande Dealer Group is searching for talented professionals to join their team. DGDG's vision for success is driven by our unique culture and cutting-edge technology. To make our vision...
Overview We are looking for a candidate that can thrive in a demanding and fast-paced environment. The Service Advisor serves as the primary liaison between the guest and dealership on all vehicle...
Demographic Data for San Jose, CA
Moving to San Jose, CA? Find some basic demographic data about San Jose, CA below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in San Jose, CA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in San Jose, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Telecom
- Complaint Resolution
- Automotive Maintenance
- Tune-ups
- Oil Changing
- Fixed Operations
- Service Advising
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Retail
- Friendliness
- Customer Relations
- High School Diploma
- Driving
- Inventory Management
- Multitasking
- Team Building
- Regulations
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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