Automotive Service Advisor Jobs in Elk Grove, CA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Sacramento, CA (14 miles from Elk Grove, CA)
- 13 hours ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 13 hours ago
7147 - Roseville - 1450 Eureka Rd, Roseville, California, 95661 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by acting as...
- Rocklin, CA (24 miles from Elk Grove, CA)
- 4 days ago
- Rocklin, CA (24 miles from Elk Grove, CA)
- 4 days ago
Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and internal...
Technical Service Advisor, Semi
- Sacramento, CA (14 miles from Elk Grove, CA)
- 15 days ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 15 days ago
Tesla Motors is looking for an experienced Service Advisor to work on one of the most progressive vehicle brands in the world, spearheading growth in the Semi Service team. This position requires...
Land Rover Rocklin Service Advisor
- Rocklin, CA (24 miles from Elk Grove, CA)
- 20 days ago
- Rocklin, CA (24 miles from Elk Grove, CA)
- 20 days ago
Refers to service history, inspects vehicle, and recommends additional needed service....
What We Are Looking For: 1+ years of Automotive Service Advisor Experience REQUIRED Exceptional customer service to all customers and vendors REQUIRED....
- Roseville, CA (20 miles from Elk Grove, CA)
- 30+ days ago
- Roseville, CA (20 miles from Elk Grove, CA)
- 30+ days ago
7147 - Roseville - 1450 Eureka Rd, Roseville, California, 95661 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by acting as...
- Elk Grove, CA (10 miles from Elk Grove, CA)
- 30+ days ago
- Elk Grove, CA (10 miles from Elk Grove, CA)
- 30+ days ago
What We Are Looking For: 1+ years of Automotive Service Advisor Experience REQUIRED Exceptional customer service to all customers and vendors REQUIRED....
Automotive Customer Service Advisor
- Rancho Cordova, CA (11 miles from Elk Grove, CA)
- 60+ days ago
- Rancho Cordova, CA (11 miles from Elk Grove, CA)
- 60+ days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Demographic Data for Elk Grove, CA
Moving to Elk Grove, CA? Find some basic demographic data about Elk Grove, CA below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Elk Grove, CA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Elk Grove, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Parts Management
- Total Loss
- Automotive Sales
- Auto Sales
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Merchandising
- Estimating
- Specifications
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Friendliness
- Multitasking
- Regulations
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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