Automotive Service Advisor Jobs in Concord, CA

An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.

To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.

1-15 of 17 Jobs

Sales & Service Advisor

  • Pittsburg, CA (6 miles from Concord, CA)
  • 4 days ago
  • Pittsburg, CA (6 miles from Concord, CA)
  • 4 days ago

Sales & Service Advisor: Estimated pay $26.00 - $40.00 / hour *effective rate* Location: 50 Bliss Ave., Pittsburg, CA 94565 Effective rate consists of: Hourly rate: $22.00 - $30.00 based on...

Service Advisor

  • Fairfield, CA (22 miles from Concord, CA)
  • 4 days ago
  • Fairfield, CA (22 miles from Concord, CA)
  • 4 days ago

Dealership: L0567 Bay Area Airstream Adventures Bay Area Airstream Adventures (Fairfield, CA) Now Hiring: Service Advisor Estimated Annual Earnings: $64,500 - $161,000 Schedule: Tuesday through...

Service Advisor

  • Fairfield, CA (19 miles from Concord, CA)
  • 6 days ago
  • Fairfield, CA (19 miles from Concord, CA)
  • 6 days ago

Dealership: L0567 Bay Area Airstream Adventures Bay Area Airstream Adventures (Fairfield, CA) Now Hiring: Service Advisor Estimated Annual Earnings: $64,500 - $161,000 Schedule: Tuesday through...

Automotive Service Advisor/Writer

  • Berkeley, CA (14 miles from Concord, CA)
  • 26 days ago
  • Berkeley, CA (14 miles from Concord, CA)
  • 26 days ago

Achieving sales goals and budgets while maximizing profitability Knowledge of Brakes, Suspension, Ride Control, Tune ups, Alignments, Tires and More....

Service Advisor - Mercedes-Benz of Walnut Creek

  • Walnut Creek, CA (6 miles from Concord, CA)
  • 30+ days ago
  • Walnut Creek, CA (6 miles from Concord, CA)
  • 30+ days ago

Walnut Creek, CA Service Advisor - Mercedes-Benz of Walnut Creek in Walnut Creek, CA at Sonic Automotive Date Posted: 7/22/2025 JOB SNAPSHOT Employee Type: Full-time Location: 1301 Parkside Drive...

Automotive Service Writer / Sales

  • Benicia, CA (11 miles from Concord, CA)
  • 30+ days ago
  • Benicia, CA (11 miles from Concord, CA)
  • 30+ days ago

Achieving sales goals and budgets while maximizing profitability Knowledge of Brakes, Suspension, Ride Control, Tune ups, Alignments, Tires and More....

Service Advisor - Mercedes-Benz of Walnut Creek

  • Walnut Creek, CA (6 miles from Concord, CA)
  • 30+ days ago
  • Walnut Creek, CA (6 miles from Concord, CA)
  • 30+ days ago

Job Description Summary As a Service Advisor, you will be a key member of our service team, responsible for providing outstanding customer service and ensuring the smooth operation of the service...

Service Advisor - Concord Toyota

  • Concord, CA
  • 30+ days ago
  • Concord, CA
  • 30+ days ago

Concord, CA Service Advisor - Concord Toyota in Concord, CA at Sonic Automotive Date Posted: 7/14/2025 JOB SNAPSHOT Employee Type: Full-time Location: 1090 Concord Avenue Concord, CA 94520 Job...

Service Advisor

  • Pleasanton, CA (23 miles from Concord, CA)
  • 45+ days ago
  • Pleasanton, CA (23 miles from Concord, CA)
  • 45+ days ago

Service Advisor Service Advisor locations East Bay BMW time type Full time posted on Posted 3 Days Ago job requisition id R-74521 East Bay BMW Location: 4350 Rosewood Dr, Pleasanton, California...

Service Advisor

  • Pleasant Hill, CA (3 miles from Concord, CA)
  • 45+ days ago
  • Pleasant Hill, CA (3 miles from Concord, CA)
  • 45+ days ago

Compensation: $18.00 - $50.00 per hour From flat tires and oil changes to rotor resurfacing and that weird clunking sound youve been hearing for a week, there are a lot of Big Oh Nos for your car....

Automotive Service Advisor MIDAS HAYWARD

  • Hayward, CA (19 miles from Concord, CA)
  • 60+ days ago
  • Hayward, CA (19 miles from Concord, CA)
  • 60+ days ago

Replies within 24 hours Benefits: Bonus based on performance Employee discounts Free uniforms Opportunity for advancement Experienced 5 or more years only apply 1078 La Playa drive Hayward Stop by...

Automotive Shop Service advisor experienced

  • Hayward, CA (19 miles from Concord, CA)
  • 60+ days ago
  • Hayward, CA (19 miles from Concord, CA)
  • 60+ days ago

Replies within 24 hours Benefits: Bonus based on performance Competitive salary Employee discounts Free uniforms Opportunity for advancement Experienced 5 or more years needed. 1078 La Playa drive...

Automotive Service Advisor/Writer

  • San Leandro, CA (18 miles from Concord, CA)
  • 60+ days ago
  • San Leandro, CA (18 miles from Concord, CA)
  • 60+ days ago

At Midas, we are dedicated to providing quality services to customer vehicles in inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and years of...

Automotive Service Advisor

  • Concord, CA
  • 60+ days ago
  • Concord, CA
  • 60+ days ago

We are looking for automotive service advisors to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services....

Cashier/Service Writer

  • Vallejo, CA (20 miles from Concord, CA)
  • 60+ days ago
  • Vallejo, CA (20 miles from Concord, CA)
  • 60+ days ago

Training and Certification SpeeDee owners hire ASE-certified technicians for tune-ups, mechanical work and other repairs....

Demographic Data for Concord, CA

Moving to Concord, CA? Find some basic demographic data about Concord, CA below.


Local
National
127,154
3,475
Medium/Lg

Automotive Service Advisor Online Courses and Training Opportunities

iHireAutomotiveProfessionals curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
The Role of Automotive Service Advisor
This course is designed for both experienced professionals and for those who are just getting started in their careers. This course demonstrates how can you deliver an outstanding customer...
Road Traffic Safety in Automotive Engineering
Learn the fundamentals of passive and active safety in automotive engineering Engineers in the automotive industry are required to understand basic safety concepts. With increasing worldwide...
Multi-Object Tracking for Automotive Systems
Learn how to localize and track dynamic objects with a range of applications including autonomous vehicles Autonomous vehicles, such as self-driving cars, rely critically on an accurate perception...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Automotive Service Advisor Jobs in Concord, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireAutomotiveProfessionals research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Automotive Service Advisor positions.



Highest Education Level

Automotive Service Advisors in Concord, CA offer the following education background
High School or GED
32.2%
Bachelor's Degree
20.4%
Vocational Degree or Certification
19.0%
Associate's Degree
17.2%
Master's Degree
5.3%
Some College
4.0%
Some High School
1.3%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Automotive Service Advisors in Concord, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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