Automotive Service Advisor

  • Narragansett, Rhode Island
  • Full Time
Are you passionate about customer service and cars? Do you enjoy helping people and working in a fast-paced, team-driven environment? Join our team as an Automotive Service Advisor and be the link between customers and our skilled technicians.

Responsibilities:

Greet customers and clearly explain recommended services and repairs

Write accurate repair orders and maintain proper documentation

Communicate with technicians to ensure timely and accurate service

Provide estimates, get necessary approvals, and handle follow-ups

Maintain a high level of customer satisfaction and retention

Upsell additional services based on vehicle needs and safety

Coordinate with parts and service departments for seamless workflow

Maintain manufacturer-specific and in-house training as required

Qualifications:

Experience as a service advisor or in a customer service role preferred

Strong communication and sales skills

Knowledge of basic automotive systems and repairs

Ability to multitask in a fast-paced environment

Positive attitude and professional appearance

Experience with DMS systems (CDK, Reynolds & Reynolds, etc.) a plus

Valid drivers license and clean driving record

What We Offer:

Competitive base pay + commission or bonus opportunities

Health, dental, and vision insurance

401(k)

Paid vacation and holidays

Paid training and ongoing career development

Friendly, supportive, and high-performance work environment

Join a Team That Drives Success!

Apply by sending your resume, and have good contact information
Job ID: 523050814
Originally Posted on: 5/30/2026

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