Service Advisor

  • Timbrook Automotive Inc
  • Cumberland, Maryland
  • Full Time
WANTED: SERVICE ADVISOR!

Are you a people person who loves cars? Ready to turn customer visits into WOW experiences? Our dealership needs YOU to be the face of our service department !

Key Responsibilities

Greet customers and listen to their service needs

Write and manage repair orders from drop-off through delivery

Communicate with technicians to gather repair recommendations

Explain repairs, costs, and warranty details clearly and professionally

Maintain communication with customers throughout the service process

Review completed repairs, process payments, and ensure customer satisfaction

Help achieve department sales goals and high customer service scores

Other duties as assigned by management

Benefits

Competitive salary based on experience and qualifications

Full time position with growth potential

Health, dental, and vision insurance.

Voluntary benefits.

Retirement savings plan with company match

Paid time off and holidays

Employee Discounts

A supportive, team-based environment and strong leadership

Skills & Qualifications

1-3 years of service advisor or automotive customer service experience preferred

Excellent communication and organizational skills

Strong multitasking ability in a fast-paced environment

Proficiency with dealership management systems (CDK, Reynolds & Reynolds, Dealertrack, etc.)

High school diploma or equivalent required

Valid driver's license and clean driving record

READY TO SHIFT YOUR CAREER INTO HIGH GEAR?

Don't wait apply now and become the driving force behind our customer experience!

We are an Equal Opportunity Employer and value diversity in our workplace. We are committed to creating an inclusive environment for all employees and applicants and make employment decisions without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other protected status under applicable law.
Job ID: 517920065
Originally Posted on: 4/19/2026

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