Automotive Service Writer Jobs in North Carolina
An Automotive Service Writer acts as a communication link between customers and the repair team in the automobile industry. They play a pivotal role in understanding the mechanical problems with a vehicle, relaying this information to the technicians, and then explaining the required repair work to the customers. Their responsibilities also include preparing cost estimates and scheduling repair work. They must have a thorough understanding of automotive systems and parts, along with excellent customer service skills, as they frequently interact with customers.
Important skills for an Automotive Service Writer include knowledge of computer software, effective communication skills, and a strong understanding of automobile functions. They should have certification from the National Institute for Automotive Service Excellence (ASE), which proves their competence in this field. Prior to becoming an Automotive Service Writer, a person may have worked as an automotive technician, a customer service representative in an auto parts store, or a service advisor in a car dealership. These roles provide the technical knowledge and customer service experience necessary to succeed as an Automotive Service Writer.
Stevenson-Hendrick Mazda Wilmington Location: 5911 Market Street, Wilmington, North Carolina 28405 Hendrick Automotive Group is seeking a Service Advisor with experience in guiding customers...
Its a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: Why Choose a Career with the...
Benefits: 401(k) Bonus based on performance Competitive salary Free uniforms Health insurance Opportunity for advancement Paid time off Training & development 401(k) matching Company parties...
Company Overview At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation,...
Hendrick Toyota Apex Location: 1210 Laura Village Dr, Apex, North Carolina 27523 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for...
Previous service advising and/or sales experience (1-3 years preferably in a dealership). Working knowledge of the mechanical operations of vehicles....
Experienced Service Advisor - Johnson Hyundai of Wake Forest
- Wake Forest, NC
- 8 days ago
- Wake Forest, NC
- 8 days ago
Johnson Hyundai of Wake Forest has the exciting opportunity to expand its team with the addition of a Experienced, Full-Time Automotive Service Advisor! We are seeking a friendly and motivated...
Hendrick Subaru Southpoint Location: 200 Kentington Drive, Durham, North Carolina 27713 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for...
Experienced Service Advisor - Johnson Lexus of Raleigh
- Raleigh, NC
- 9 days ago
- Raleigh, NC
- 9 days ago
Johnson Lexus of Raleigh is now accepting applications for Full-Time, Experienced Automotive Service Advisors for several of our Johnson Automotive Dealerships in the Triangle. We are seeking...
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last...
Automotive Tire and Service Advisor - Wake Forest, NC
- Wake Forest, NC
- 10 days ago
- Wake Forest, NC
- 10 days ago
Automotive Tire and Service Advisor - Wake Forest, NC Date: May 24, 2025 Location: Wake Forest, NC, US, 27587-7487 Company: Goodyear Job Req ID: JR-40094179 Goodyear. More Driven. IMMEDIATELY...
PRIMARY FUNCTION: This position is responsible for coordinating and scheduling all service repair work into the shop and field in an effort to maximize department production capabilities. This...
Barbour-Hendrick Honda Greenville Location: 3300 South Memorial Dr, Greenville, North Carolina 27834 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair...
Hendrick Honda (South Blvd) Location: 8901 South Boulevard, Charlotte, North Carolina 28273 Hendrick Automotive Group is seeking a Service Advisor with experience in guiding customers through the...
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Automotive Service Writer Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Writer Jobs in North Carolina
Required or preferred licenses and certifications for Automotive Service Writer positions.
Highest Education Level
Automotive Service Writers in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Writer position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Implementation
- Telephone Skills
- Complaint Resolution
- Automotive Maintenance
- Oil Changing
- Fixed Operations
- Service Advising
- Finance & Insurance
- Automotive Sales
- Auto Sales
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Automatic Data Processing
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Estimating
- Merchandising
- Reimbursement
- Customer Satisfaction
- Closing
- Background Checks
- Customer Relations
- Retail
- Military Background
- High School Diploma
- Driving
- Friendliness
- Inventory Management
- Regulations
- Multitasking
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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