Automotive Service Writer Jobs in Massachusetts
An Automotive Service Writer acts as a communication link between customers and the repair team in the automobile industry. They play a pivotal role in understanding the mechanical problems with a vehicle, relaying this information to the technicians, and then explaining the required repair work to the customers. Their responsibilities also include preparing cost estimates and scheduling repair work. They must have a thorough understanding of automotive systems and parts, along with excellent customer service skills, as they frequently interact with customers.
Important skills for an Automotive Service Writer include knowledge of computer software, effective communication skills, and a strong understanding of automobile functions. They should have certification from the National Institute for Automotive Service Excellence (ASE), which proves their competence in this field. Prior to becoming an Automotive Service Writer, a person may have worked as an automotive technician, a customer service representative in an auto parts store, or a service advisor in a car dealership. These roles provide the technical knowledge and customer service experience necessary to succeed as an Automotive Service Writer.
Service Writer - Needham MA 444 Hillside Ave, Needham Heights, MA 02494, USA Req #750 Saturday, June 7, 2025 TITLE: Service Writer REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION:...
mid level job title: Automotive Service Writer / Manager Riggio Auto Repair Inc in Bedford, Ma is looking to hire an experienced automotive service writer / manager to join our team....
6067 - Westborough - 170 Turnpike Road, Westborough, Massachusetts, 01581 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by...
un Service Advisor (Quincy) Quirk Auto Dealerships compensation: Competitive Wage employment type: experience level: no experience required job title: Service Advisor Quirk Auto is currently...
6067 - Westborough - 170 Turnpike Road, Westborough, Massachusetts, 01581 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by...
About The Role As a Customer Service Advisor you work alongside our lettings teams across the business to ensure that each tenancy starts on a positive footing and that our landlords are able to...
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
EXPERIENCED SERVICE WRITER (ROCKLAND) SUPREME MUFFLER AND BRAKE 218 VFW DRIVE compensation: TO BE DETERMINED BY EXPERIENCE employment type: experience level: senior level job title: Mechanic...
Overview SALARY & BONUS OPPORTUNITIES Ira Acura Westwood is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. To support our growth, we are looking for...
Automotive Tire and Service Advisor - Roslindale, MA
- Boston, MA
- 30+ days ago
- Boston, MA
- 30+ days ago
Goodyear. More Driven.** **IMMEDIATELY HIRING!!! - APPLY TODAY!!!** Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment,...
Automotive Service Advisor (4-Day Work Week) - Ira Toyota of Danvers
- Danvers, MA
- 30+ days ago
- Danvers, MA
- 30+ days ago
Overview 4-DAY WORK WEEK | SALARY & BONUS OPPORTUNITIES Ira Toyota of Danvers is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. To support our...
Career wheels spinning but getting nowhere? Looking for your "Dream" Career? Put yourself in the driver's seat! Nucar Volkswagen of Norwood, 1280 Providence Hwy, Norwood, MA 02062, is currently...
Overview Audi Westwood is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. Our facility is state of the art, opened within the past 5 years, and has a...
Automotive Service Advisor (4-Day Work Week) - Ira Toyota of Hyannis
- Barnstable, MA
- 45+ days ago
- Barnstable, MA
- 45+ days ago
Overview 4-DAY WORK WEEK | CONSIDER A CAREER WITH US! Ira Toyota of Hyannis is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. To support our growth,...
Professional Service Advisor-Chevrolet (Chevrolet Lowell)
- Lowell, MA
- 45+ days ago
- Lowell, MA
- 45+ days ago
Nucar Chevrolet of Lowell is looking for career oriented Service Advisors to join our growing and busy team! The goal of this position is to efficiently and professionally assist our customers...
Demographic Data for Massachusetts
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Automotive Service Writer Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Writer Jobs in Massachusetts
Required or preferred licenses and certifications for Automotive Service Writer positions.
Highest Education Level
Automotive Service Writers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Writer position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Implementation
- Telephone Skills
- Complaint Resolution
- Automotive Maintenance
- Oil Changing
- Fixed Operations
- Service Advising
- Parts Management
- Automotive Sales
- Auto Sales
- Automotive Repair
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Automatic Data Processing
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Stocking
- Energetic
- Closing
- Background Checks
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Regulations
- Inventory Management
- Multitasking
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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