Automotive Service Writer Jobs in Massachusetts

An Automotive Service Writer acts as a communication link between customers and the repair team in the automobile industry. They play a pivotal role in understanding the mechanical problems with a vehicle, relaying this information to the technicians, and then explaining the required repair work to the customers. Their responsibilities also include preparing cost estimates and scheduling repair work. They must have a thorough understanding of automotive systems and parts, along with excellent customer service skills, as they frequently interact with customers.

Important skills for an Automotive Service Writer include knowledge of computer software, effective communication skills, and a strong understanding of automobile functions. They should have certification from the National Institute for Automotive Service Excellence (ASE), which proves their competence in this field. Prior to becoming an Automotive Service Writer, a person may have worked as an automotive technician, a customer service representative in an auto parts store, or a service advisor in a car dealership. These roles provide the technical knowledge and customer service experience necessary to succeed as an Automotive Service Writer.

1-15 of 30 Jobs

Service Writer - Needham MA

  • Needham, MA
  • 6 days ago
  • Needham, MA
  • 6 days ago

Service Writer - Needham MA 444 Hillside Ave, Needham Heights, MA 02494, USA Req #750 Saturday, June 7, 2025 TITLE: Service Writer REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION:...

Now Hiring Automotive Service Writer / Manager

  • Bedford, MA
  • 11 days ago
  • Bedford, MA
  • 11 days ago

mid level job title: Automotive Service Writer / Manager Riggio Auto Repair Inc in Bedford, Ma is looking to hire an experienced automotive service writer / manager to join our team....

Customer Service Advisor

  • Westborough, MA
  • 15 days ago
  • Westborough, MA
  • 15 days ago

6067 - Westborough - 170 Turnpike Road, Westborough, Massachusetts, 01581 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by...

Service Advisor

  • Quincy, MA
  • 16 days ago
  • Quincy, MA
  • 16 days ago

un Service Advisor (Quincy) Quirk Auto Dealerships compensation: Competitive Wage employment type: experience level: no experience required job title: Service Advisor Quirk Auto is currently...

Customer Service Advisor

  • Boston, MA
  • 16 days ago
  • Boston, MA
  • 16 days ago

6067 - Westborough - 170 Turnpike Road, Westborough, Massachusetts, 01581 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by...

Trainee Customer Service Advisor

  • Worcester, MA
  • 24 days ago
  • Worcester, MA
  • 24 days ago

About The Role As a Customer Service Advisor you work alongside our lettings teams across the business to ensure that each tenancy starts on a positive footing and that our landlords are able to...

Automotive Customer Service Advisor

  • Dracut, MA
  • 24 days ago
  • Dracut, MA
  • 24 days ago

Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...

Experienced Service Writer

  • Rockland, MA
  • 28 days ago
  • Rockland, MA
  • 28 days ago

EXPERIENCED SERVICE WRITER (ROCKLAND) SUPREME MUFFLER AND BRAKE 218 VFW DRIVE compensation: TO BE DETERMINED BY EXPERIENCE employment type: experience level: senior level job title: Mechanic...

Automotive Service Advisor - Ira Acura Westwood

  • Westwood, MA
  • 30+ days ago
  • Westwood, MA
  • 30+ days ago

Overview SALARY & BONUS OPPORTUNITIES Ira Acura Westwood is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. To support our growth, we are looking for...

Automotive Tire and Service Advisor - Roslindale, MA

  • Boston, MA
  • 30+ days ago
  • Boston, MA
  • 30+ days ago

Goodyear. More Driven.** **IMMEDIATELY HIRING!!! - APPLY TODAY!!!** Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment,...

Automotive Service Advisor (4-Day Work Week) - Ira Toyota of Danvers

  • Danvers, MA
  • 30+ days ago
  • Danvers, MA
  • 30+ days ago

Overview 4-DAY WORK WEEK | SALARY & BONUS OPPORTUNITIES Ira Toyota of Danvers is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. To support our...

Volkswagen- Service Advisor

  • Norwood, MA
  • 30+ days ago
  • Norwood, MA
  • 30+ days ago

Career wheels spinning but getting nowhere? Looking for your "Dream" Career? Put yourself in the driver's seat! Nucar Volkswagen of Norwood, 1280 Providence Hwy, Norwood, MA 02062, is currently...

Automotive Service Advisor - Audi Westwood

  • Westwood, MA
  • 45+ days ago
  • Westwood, MA
  • 45+ days ago

Overview Audi Westwood is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. Our facility is state of the art, opened within the past 5 years, and has a...

Automotive Service Advisor (4-Day Work Week) - Ira Toyota of Hyannis

  • Barnstable, MA
  • 45+ days ago
  • Barnstable, MA
  • 45+ days ago

Overview 4-DAY WORK WEEK | CONSIDER A CAREER WITH US! Ira Toyota of Hyannis is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. To support our growth,...

Professional Service Advisor-Chevrolet (Chevrolet Lowell)

  • Lowell, MA
  • 45+ days ago
  • Lowell, MA
  • 45+ days ago

Nucar Chevrolet of Lowell is looking for career oriented Service Advisors to join our growing and busy team! The goal of this position is to efficiently and professionally assist our customers...

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Automotive Service Writer Online Courses and Training Opportunities

iHireAutomotiveProfessionals curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Working as a Game Writer
Learn what it takes to work as a video game writer: from resumes to writing tests to contracts and NDAs. This course will soon be retired. Last day to enroll is June 11 2025 What is it like to...
Model-Based Automotive Systems Engineering
Learn how to model and simulate system dynamics in automotive engineering Modeling, control design, and simulation are important tools supporting engineers in the development of automotive...
Multi-Object Tracking for Automotive Systems
Learn how to localize and track dynamic objects with a range of applications including autonomous vehicles Autonomous vehicles, such as self-driving cars, rely critically on an accurate perception...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Automotive Service Writer Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireAutomotiveProfessionals research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Automotive Service Writer positions.



Highest Education Level

Automotive Service Writers in Massachusetts offer the following education background
High School or GED
32.3%
Bachelor's Degree
20.4%
Vocational Degree or Certification
19.0%
Associate's Degree
17.1%
Master's Degree
5.3%
Some College
4.0%
Some High School
1.3%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Automotive Service Writers in Massachusetts
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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