Automotive Service Writer Jobs in Massachusetts
An Automotive Service Writer acts as a communication link between customers and the repair team in the automobile industry. They play a pivotal role in understanding the mechanical problems with a vehicle, relaying this information to the technicians, and then explaining the required repair work to the customers. Their responsibilities also include preparing cost estimates and scheduling repair work. They must have a thorough understanding of automotive systems and parts, along with excellent customer service skills, as they frequently interact with customers.
Important skills for an Automotive Service Writer include knowledge of computer software, effective communication skills, and a strong understanding of automobile functions. They should have certification from the National Institute for Automotive Service Excellence (ASE), which proves their competence in this field. Prior to becoming an Automotive Service Writer, a person may have worked as an automotive technician, a customer service representative in an auto parts store, or a service advisor in a car dealership. These roles provide the technical knowledge and customer service experience necessary to succeed as an Automotive Service Writer.
At Nucar Honda, we're expanding our top-performing service team and are looking for a skilled Automotive Service Advisor to join us! If you're passionate about the automotive industry and thrive...
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or...
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or...
Responsibilities As a Midas automotive service writer, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer...
Automotive Service Manager/Service Writer Be a part of Something Special - Great Organization, Great Culture!!! IDEAL CANDIDATE: Looking for a highly motivated Service Manager/ Service Writer!!!...
ENROLLMENT SERVICE ADVISOR, Enrollment & Student Administration
- Boston, MA
- 4 days ago
- Boston, MA
- 4 days ago
ENROLLMENT SERVICE ADVISOR, Enrollment & Student Administration, Combined Enrollment Services Job Description ENROLLMENT SERVICE ADVISOR, Enrollment & Student Administration, Combined Enrollment...
Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts Positive Work Environment Locally-Owned Cutting-Edge Tools and...
ENROLLMENT SERVICE ADVISOR, Enrollment & Student Administration, Combined Enrollment Services
- Boston, MA
- 5 days ago
- Boston, MA
- 5 days ago
Boston University Combined Enrollment Services seeks an Enrollment Service Advisor. Enrollment Service Advisors work as members of a team to provide direct customer service and counseling...
- Boston, MA
- 5 days ago
- Boston, MA
- 5 days ago
ENROLLMENT SERVICE ADVISOR, Enrollment & Student Administration, Combined Enrollment Services Job Description ENROLLMENT SERVICE ADVISOR, Enrollment & Student Administration, Combined Enrollment...
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service...
Service Writer - Needham MA 444 Hillside Ave, Needham Heights, MA 02494, USA Req #750 Saturday, June 7, 2025 TITLE: Service Writer REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION:...
mid level job title: Automotive Service Writer / Manager Riggio Auto Repair Inc in Bedford, Ma is looking to hire an experienced automotive service writer / manager to join our team....
6067 - Westborough - 170 Turnpike Road, Westborough, Massachusetts, 01581 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by...
un Service Advisor (Quincy) Quirk Auto Dealerships compensation: Competitive Wage employment type: experience level: no experience required job title: Service Advisor Quirk Auto is currently...
6067 - Westborough - 170 Turnpike Road, Westborough, Massachusetts, 01581 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Automotive Service Writer Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Writer Jobs in Massachusetts
Required or preferred licenses and certifications for Automotive Service Writer positions.
Highest Education Level
Automotive Service Writers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Writer position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Implementation
- Telephone Skills
- Complaint Resolution
- Automotive Maintenance
- Oil Changing
- Fixed Operations
- Service Advising
- Finance & Insurance
- Automotive Sales
- Auto Sales
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Automatic Data Processing
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Estimating
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Background Checks
- Customer Relations
- Retail
- Military Background
- High School Diploma
- Driving
- Friendliness
- Inventory Management
- Regulations
- Multitasking
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Automotive Service Writer Related Career Advice Articles
Your Guide to a Successful Mechanic Apprenticeship
Discover the key to a successful mechanic apprenticeship. Learn how to get a mechanic apprenticeship and excel in the automotive industry.
Read article »
Resume Writing Tips for Automotive General Managers & General Sales Managers
Get tips from the experts at iHireAutomotiveProfessionals on how to write an interview-winning automotive general manager or general sales manager resume.
Read article »
Women and Cars: Driving into the Future
Women make up 47% of the workforce, purchase 52% of all new cars in the US and influence more than 85% of auto sales, so why are they so underrepresented in the industry?
Read article »