Automotive Service Writer Jobs in Baltimore, MD
An Automotive Service Writer acts as a communication link between customers and the repair team in the automobile industry. They play a pivotal role in understanding the mechanical problems with a vehicle, relaying this information to the technicians, and then explaining the required repair work to the customers. Their responsibilities also include preparing cost estimates and scheduling repair work. They must have a thorough understanding of automotive systems and parts, along with excellent customer service skills, as they frequently interact with customers.
Important skills for an Automotive Service Writer include knowledge of computer software, effective communication skills, and a strong understanding of automobile functions. They should have certification from the National Institute for Automotive Service Excellence (ASE), which proves their competence in this field. Prior to becoming an Automotive Service Writer, a person may have worked as an automotive technician, a customer service representative in an auto parts store, or a service advisor in a car dealership. These roles provide the technical knowledge and customer service experience necessary to succeed as an Automotive Service Writer.
About Asbury Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are...
In Person- Shockley Honda
- Laurel, MD (19 miles from Baltimore, MD)
- 6 days ago
- Laurel, MD (19 miles from Baltimore, MD)
- 6 days ago
Our Mindset Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're...
In Person- All Roads
- Dundalk, MD (7 miles from Baltimore, MD)
- 13 days ago
- Dundalk, MD (7 miles from Baltimore, MD)
- 13 days ago
Service Advisor - Automotive Norris Ford Dundalk, MD Be the first to welcome and support our customers as a Service Advisor! We're looking for someone who is customer-focused, detail-oriented, and...
In Person- AAA Mid-Atlantic
- Abingdon, MD (21 miles from Baltimore, MD)
- 14 days ago
- Abingdon, MD (21 miles from Baltimore, MD)
- 14 days ago
Drive Your Career Forward with AAA Club Alliance! Are you a customer-focused professional with a passion for the automotive industry? AAA Club Alliance is looking for an Automotive Service Advisor...
In Person Full Time- Hyundai Motor America
- Bel Air, MD (22 miles from Baltimore, MD)
- 20 days ago
- Bel Air, MD (22 miles from Baltimore, MD)
- 20 days ago
Overall SummaryAs a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty...
In Person- All Roads
- Rosedale, MD (7 miles from Baltimore, MD)
- 30+ days ago
- Rosedale, MD (7 miles from Baltimore, MD)
- 30+ days ago
Bring your excellent communication skills, customer focused attitude and energy to the Service Advisor/Writer position....
In Person- Sheehy Auto Stores
- Laurel, MD (19 miles from Baltimore, MD)
- 30+ days ago
- Laurel, MD (19 miles from Baltimore, MD)
- 30+ days ago
& Reynolds or similar DMS proficiency preferred Must have strong customer communication skills both in-person and on the phone Strong organizational skills Must be able to manage in a fast-paced work...
In Person- Bob Bell Ford
- Glen Burnie, MD (8 miles from Baltimore, MD)
- 30+ days ago
- Glen Burnie, MD (8 miles from Baltimore, MD)
- 30+ days ago
Quick Lane Service Advisor We have an opening for a Service Advisor for Bob Bell Ford in Glen Burnie, MD!Salary commensurate with experience!If you are looking for an opportunity to work for a...
In PersonService Advisor - AutoNation Acura Hunt Valley
- Auto Dealership VII, LLC
- Cockeysville, MD (13 miles from Baltimore, MD)
- 30+ days ago
- Cockeysville, MD (13 miles from Baltimore, MD)
- 30+ days ago
As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive...
In Person- All Roads
- Ellicott City, MD (9 miles from Baltimore, MD)
- 30+ days ago
- Ellicott City, MD (9 miles from Baltimore, MD)
- 30+ days ago
Service Advisor / Writer Acura of Ellicott City Are you an experienced Service Advisor who's ready for a new challenge and a great schedule?...
In PersonAutomotive Service Advisor - Honda of Owings Mills
- Group 1 Automotive
- Owings Mills, MD (13 miles from Baltimore, MD)
- 45+ days ago
- Owings Mills, MD (13 miles from Baltimore, MD)
- 45+ days ago
Overview Group 1 Honda of Owings Mills is part of Group 1 Automotive, a Fortune 250 company and one of the fastest-growing leaders in automotive retail. We are seeking an Automotive Service...
In PersonAutomotive Service Advisor Heritage Toyota Catonsville
- Mile One Automotive
- Baltimore, MD
- 45+ days ago
- Baltimore, MD
- 45+ days ago
Job Description Heritage Toyota Catonsville is looking for an experienced, energetic Automotive Service Advisor / Service Writer to join our busy Service Department. Our Advisor/ Service Writer...
In PersonAutomotive Service Advisor - Honda of Greenbelt
- Group 1 Automotive
- Greenbelt, MD (24 miles from Baltimore, MD)
- 45+ days ago
- Greenbelt, MD (24 miles from Baltimore, MD)
- 45+ days ago
Overview Honda of Greenbelt is part of Group 1 Automotive, a Fortune 250 company and one of the fastest-growing leaders in automotive retail. We are seeking an Automotive Service Advisor to join...
In PersonAutomotive Service Advisor Heritage Toyota Catonsville
- MileOne
- Catonsville, MD (6 miles from Baltimore, MD)
- 45+ days ago
- Catonsville, MD (6 miles from Baltimore, MD)
- 45+ days ago
Heritage Toyota Catonsville is looking for an experienced, energetic Automotive Service Advisor / Service Writer to join our busy Service Department. Our Advisor/ Service Writer greets customers...
In Person- Fitzgerald Auto Malls
- Annapolis, MD (21 miles from Baltimore, MD)
- 90+ days ago
- Annapolis, MD (21 miles from Baltimore, MD)
- 90+ days ago
Reynolds and Reynolds experience is a plus....
In PersonDemographic Data for Baltimore, MD
Moving to Baltimore, MD? Find some basic demographic data about Baltimore, MD below.
Automotive Service Writer Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Writer Jobs in Baltimore, MD
Required or preferred licenses and certifications for Automotive Service Writer positions.
Highest Education Level
Automotive Service Writers in Baltimore, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Writer position
- Verbal Communication
- Telecom
- Telephone Skills
- Service Advising
- Oil Changing
- Automotive Maintenance
- Fixed Operations
- Parts Management
- Finance & Insurance
- Automotive Repair
- CCC One
- Automotive Sales
- Dealertrack
- Reynolds and Reynolds
- Internet Sales
- CDK
- Automotive Service Management
- General Repair
- Wholesale
- Automatic Data Processing
- Customer Retention
- Inspections
- Installation
- Drug Testing
- Estimating
- Merchandising
- Specifications
- Energetic
- Reimbursement
- Stocking
- Customer Satisfaction
- Closing
- Background Checks
- Retail
- Driving
- High School Diploma
- Friendliness
- Customer Relations
- Inventory Management
- Filing
- Team Building
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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