Automotive Service Writer Jobs in Carlsbad, CA
An Automotive Service Writer acts as a communication link between customers and the repair team in the automobile industry. They play a pivotal role in understanding the mechanical problems with a vehicle, relaying this information to the technicians, and then explaining the required repair work to the customers. Their responsibilities also include preparing cost estimates and scheduling repair work. They must have a thorough understanding of automotive systems and parts, along with excellent customer service skills, as they frequently interact with customers.
Important skills for an Automotive Service Writer include knowledge of computer software, effective communication skills, and a strong understanding of automobile functions. They should have certification from the National Institute for Automotive Service Excellence (ASE), which proves their competence in this field. Prior to becoming an Automotive Service Writer, a person may have worked as an automotive technician, a customer service representative in an auto parts store, or a service advisor in a car dealership. These roles provide the technical knowledge and customer service experience necessary to succeed as an Automotive Service Writer.
Service Advisor - Escondido, CA
- Escondido, CA (16 miles from Carlsbad, CA)
- 8 hours ago
- Escondido, CA (16 miles from Carlsbad, CA)
- 8 hours ago
Who We Are: At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships. We provide a full-service experience, from exceptional sales teams to...
- Oceanside, CA (11 miles from Carlsbad, CA)
- 4 days ago
- Oceanside, CA (11 miles from Carlsbad, CA)
- 4 days ago
We are looking for an experienced Automotive Service Advisor. Must be experienced with true customer service and sales skills. You must be motivated to achieve peak sales goals, maintain high CSI...
- Temecula, CA (24 miles from Carlsbad, CA)
- 13 days ago
- Temecula, CA (24 miles from Carlsbad, CA)
- 13 days ago
Service Center Temecula JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly...
Jaguar Land Rover Carlsbad is looking to expand our Service Department team. We are proud to have some of the best Customer Service Experience scores in the area. We have been growing at a rapid...
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Demographic Data for Carlsbad, CA
Moving to Carlsbad, CA? Find some basic demographic data about Carlsbad, CA below.
Automotive Service Writer Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Writer Jobs in Carlsbad, CA
Required or preferred licenses and certifications for Automotive Service Writer positions.
Highest Education Level
Automotive Service Writers in Carlsbad, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Writer position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Parts Management
- Automotive Sales
- Auto Sales
- CCC One
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Merchandising
- Estimating
- Specifications
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Customer Relations
- Retail
- High School Diploma
- Driving
- Friendliness
- Multitasking
- Regulations
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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