Automotive Service Manager Jobs in Westlake, OH
An Automotive Service Manager is a crucial figure in the automotive industry who oversees the service department and coordinates all operations to ensure efficient and quality service delivery. They are tasked with responsibilities such as supervising and motivating service staff, managing customer service, developing and implementing service procedures, and ensuring compliance with safety regulations and industry standards. They also play a role in budget management, inventory control, and ensuring the profitability of the service department. The manager also liaises with customers, addressing any concerns or complaints, and ensuring high levels of customer satisfaction.
Essential skills for an Automotive Service Manager include excellent customer service skills, strong leadership and team management abilities, and thorough knowledge of automotive systems and parts. They should also possess solid problem-solving skills, be detail-oriented, and have the ability to work under pressure. Certifications such as Automotive Service Excellence (ASE) certification or a bachelor's degree in Automotive Service Management or a related field can be beneficial. Prior to becoming an Automotive Service Manager, one could have roles such as an automotive technician, service advisor, or service department supervisor, which provide valuable experience and knowledge about the workings of the service department.
- Elyria, OH (11 miles from Westlake, OH)
- 2 days ago
- Elyria, OH (11 miles from Westlake, OH)
- 2 days ago
Coordinates, organizes and monitors daily activities in conjunction with the Service Manager....
At AutoNation Ford Westlake, the Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department....
Automotive Assistant & Service Managers
- Independence, OH (15 miles from Westlake, OH)
- 11 days ago
- Independence, OH (15 miles from Westlake, OH)
- 11 days ago
About the Position of Service Manager The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services....
- Brook Park, OH (5 miles from Westlake, OH)
- 20 days ago
- Brook Park, OH (5 miles from Westlake, OH)
- 20 days ago
POSITION SUMMARY Coordinates activities of technicians engaged with servicing and repairing cars, trucks, SUVs, crossovers and other automotive vehicles. Sells necessary automotive supplies,...
- Cleveland Heights, OH (17 miles from Westlake, OH)
- 22 days ago
- Cleveland Heights, OH (17 miles from Westlake, OH)
- 22 days ago
Martin Automotive Group is looking for a Service Manager for our Toyota Cleveland Heights location! The Service Manager is responsible for supervising the service department....
Service Manager - Strongsville, OH
- Strongsville, OH (11 miles from Westlake, OH)
- 24 days ago
- Strongsville, OH (11 miles from Westlake, OH)
- 24 days ago
Manager, Automotive Service Center Manager, Vehicle Service Manager, Service Operations Manager, Service Director, Assistant Service Manager, Shop Foreman, Fixed Operations Manager, Service Advisor...
- Macedonia, OH (24 miles from Westlake, OH)
- 30+ days ago
- Macedonia, OH (24 miles from Westlake, OH)
- 30+ days ago
The Service Manager will assist Service Advisors in communicating with customers and manage the parts inventory. Great growth and career opportunities....
- Brecksville, OH (18 miles from Westlake, OH)
- 30+ days ago
- Brecksville, OH (18 miles from Westlake, OH)
- 30+ days ago
Job Duties and Responsibilities The Field Service Manager provides leadership and manages the overall direction of the Field Service Technician team to ensure 100% customer satisfaction....
Demographic Data for Westlake, OH
Moving to Westlake, OH? Find some basic demographic data about Westlake, OH below.
Automotive Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Automotive Service Manager Jobs in Westlake, OH
Required or preferred licenses and certifications for Automotive Service Manager positions.
Highest Education Level
Automotive Service Managers in Westlake, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Manager position
- Reporting
- Mentoring
- Listening
- Pulling
- Written Communication
- Goal Oriented
- Oil Changing
- Tire Balancing
- Automotive Maintenance
- Suspensions
- Fixed Operations
- Service Advising
- Finance & Insurance
- Fleet Maintenance
- Diesel Repair
- Automotive Repair
- Dealertrack
- Wheel Alignment
- Automotive Service Management
- CDK
- General Repair
- Store Management
- Inspections
- Estimating
- Reimbursement
- Customer Satisfaction
- Closing
- Retail
- Customer Relations
- Driving
- High School Diploma
- Coaching
- Inventory Management
- Filing
- Team Building
- Multitasking
- Regulations
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Automotive Service Manager Related Career Advice Articles

Resume Writing Tips for Automotive General Managers & General Sales Managers
Get tips from the experts at iHireAutomotiveProfessionals on how to write an interview-winning automotive general manager or general sales manager resume.
Read article »
Your Guide to a Successful Mechanic Apprenticeship
Discover the key to a successful mechanic apprenticeship. Learn how to get a mechanic apprenticeship and excel in the automotive industry.
Read article »
Women and Cars: Driving into the Future
Women make up 47% of the workforce, purchase 52% of all new cars in the US and influence more than 85% of auto sales, so why are they so underrepresented in the industry?
Read article »