Automotive Service Manager Jobs in Cleveland Heights, OH
An Automotive Service Manager is a crucial figure in the automotive industry who oversees the service department and coordinates all operations to ensure efficient and quality service delivery. They are tasked with responsibilities such as supervising and motivating service staff, managing customer service, developing and implementing service procedures, and ensuring compliance with safety regulations and industry standards. They also play a role in budget management, inventory control, and ensuring the profitability of the service department. The manager also liaises with customers, addressing any concerns or complaints, and ensuring high levels of customer satisfaction.
Essential skills for an Automotive Service Manager include excellent customer service skills, strong leadership and team management abilities, and thorough knowledge of automotive systems and parts. They should also possess solid problem-solving skills, be detail-oriented, and have the ability to work under pressure. Certifications such as Automotive Service Excellence (ASE) certification or a bachelor's degree in Automotive Service Management or a related field can be beneficial. Prior to becoming an Automotive Service Manager, one could have roles such as an automotive technician, service advisor, or service department supervisor, which provide valuable experience and knowledge about the workings of the service department.
- Avon Lake, OH (21 miles from Cleveland Heights, OH)
- 2 days ago
- Avon Lake, OH (21 miles from Cleveland Heights, OH)
- 2 days ago
Coordinates, organizes and monitors daily activities in conjunction with the Service Manager....
Service Director AutoNation Ford Westlake
- Westlake, OH (17 miles from Cleveland Heights, OH)
- 3 days ago
- Westlake, OH (17 miles from Cleveland Heights, OH)
- 3 days ago
At AutoNation Ford Westlake, the Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department....
Automotive Assistant & Service Managers
- Independence, OH (8 miles from Cleveland Heights, OH)
- 11 days ago
- Independence, OH (8 miles from Cleveland Heights, OH)
- 11 days ago
About the Position of Service Manager The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services....
- Brook Park, OH (13 miles from Cleveland Heights, OH)
- 20 days ago
- Brook Park, OH (13 miles from Cleveland Heights, OH)
- 20 days ago
POSITION SUMMARY Coordinates activities of technicians engaged with servicing and repairing cars, trucks, SUVs, crossovers and other automotive vehicles. Sells necessary automotive supplies,...
Service Manager - Fairlawn, OH
- Fairlawn, OH (24 miles from Cleveland Heights, OH)
- 21 days ago
- Fairlawn, OH (24 miles from Cleveland Heights, OH)
- 21 days ago
Manager, Automotive Service Center Manager, Vehicle Service Manager, Service Operations Manager, Service Director, Assistant Service Manager, Shop Foreman, Fixed Operations Manager, Service Advisor...
Martin Automotive Group is looking for a Service Manager for our Toyota Cleveland Heights location! The Service Manager is responsible for supervising the service department....
- Solon, OH (11 miles from Cleveland Heights, OH)
- 30+ days ago
- Solon, OH (11 miles from Cleveland Heights, OH)
- 30+ days ago
The Service Manager will assist Service Advisors in communicating with customers and manage the parts inventory. Great growth and career opportunities....
- Brecksville, OH (13 miles from Cleveland Heights, OH)
- 30+ days ago
- Brecksville, OH (13 miles from Cleveland Heights, OH)
- 30+ days ago
Job Duties and Responsibilities The Field Service Manager provides leadership and manages the overall direction of the Field Service Technician team to ensure 100% customer satisfaction....
Demographic Data for Cleveland Heights, OH
Moving to Cleveland Heights, OH? Find some basic demographic data about Cleveland Heights, OH below.
Automotive Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Manager Jobs in Cleveland Heights, OH
Required or preferred licenses and certifications for Automotive Service Manager positions.
Highest Education Level
Automotive Service Managers in Cleveland Heights, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Manager position
- Reporting
- Mentoring
- Listening
- Pulling
- Written Communication
- Goal Oriented
- Oil Changing
- Tire Balancing
- Automotive Maintenance
- Suspensions
- Fixed Operations
- Service Advising
- Finance & Insurance
- Fleet Maintenance
- Diesel Repair
- Automotive Repair
- Dealertrack
- Wheel Alignment
- Automotive Service Management
- CDK
- General Repair
- Store Management
- Inspections
- Estimating
- Reimbursement
- Customer Satisfaction
- Closing
- Retail
- Customer Relations
- Driving
- High School Diploma
- Coaching
- Inventory Management
- Filing
- Team Building
- Multitasking
- Regulations
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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