Automotive Service Manager Jobs in Raleigh, NC
An Automotive Service Manager is a crucial figure in the automotive industry who oversees the service department and coordinates all operations to ensure efficient and quality service delivery. They are tasked with responsibilities such as supervising and motivating service staff, managing customer service, developing and implementing service procedures, and ensuring compliance with safety regulations and industry standards. They also play a role in budget management, inventory control, and ensuring the profitability of the service department. The manager also liaises with customers, addressing any concerns or complaints, and ensuring high levels of customer satisfaction.
Essential skills for an Automotive Service Manager include excellent customer service skills, strong leadership and team management abilities, and thorough knowledge of automotive systems and parts. They should also possess solid problem-solving skills, be detail-oriented, and have the ability to work under pressure. Certifications such as Automotive Service Excellence (ASE) certification or a bachelor's degree in Automotive Service Management or a related field can be beneficial. Prior to becoming an Automotive Service Manager, one could have roles such as an automotive technician, service advisor, or service department supervisor, which provide valuable experience and knowledge about the workings of the service department.
Automotive Assistant & Service Managers
- Mavis Tire
- Apex, NC (16 miles from Raleigh, NC)
- 1 day ago
- Apex, NC (16 miles from Raleigh, NC)
- 1 day ago
Manager The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services....
In PersonBMW of Raleigh has an outstanding opportunity for an Assistant Service Manager to join their team and the Holman Family!...
In PersonService Manager - Leith Chrysler Dodge Jeep Ram Wendell
- Holman
- Wendell, NC (13 miles from Raleigh, NC)
- 13 days ago
- Wendell, NC (13 miles from Raleigh, NC)
- 13 days ago
Leith Chrysler Dodge Jeep Ram Wendell has an outstanding opportunity for a Service Manager to join their team and the Holman Family!...
In PersonLand Rover of Raleigh has an outstanding opportunity for a Service Manager to join their team and the Holman Family!...
In Person- Hendrick Automotive Group
- Durham, NC (21 miles from Raleigh, NC)
- 23 days ago
- Durham, NC (21 miles from Raleigh, NC)
- 23 days ago
The Service Manager is responsible for operations, profitability, employee supervision, and customer satisfaction in the service department....
In PersonDemographic Data for Raleigh, NC
Moving to Raleigh, NC? Find some basic demographic data about Raleigh, NC below.
Automotive Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Manager Jobs in Raleigh, NC
Required or preferred licenses and certifications for Automotive Service Manager positions.
Highest Education Level
Automotive Service Managers in Raleigh, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Manager position
- Reporting
- Mentoring
- Pulling
- Written Communication
- Goal Oriented
- Service Advising
- Front of House
- Motor Controls
- Tire Balancing
- Oil Changing
- Automotive Maintenance
- Automotive Finance
- Fixed Operations
- Suspensions
- Fleet Maintenance
- Parts Management
- Finance & Insurance
- Automotive Repair
- Reynolds and Reynolds
- Wheel Alignment
- CDK
- Automotive Service Management
- General Repair
- Store Management
- Inspections
- Diagnostic
- Estimating
- Sales Management
- Energetic
- Reimbursement
- Customer Satisfaction
- Closing
- Retail
- Military Background
- Driving
- High School Diploma
- Customer Relations
- Coaching
- Inventory Management
- Multitasking
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Teamwork
- Problem Solving
- Customer Service
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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