Service Advisor - Guelph Kia

Join the ride!

Position : Service Advisor

Dealership : Guelph Kia

Location : Guelph, ON

Classification : Contract Position (Mat Leave Coverage), Immediate Hire

Guelph Kia is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Our dealership Team Members are at the heart of

our success, building long-lasting, trust-based relationships with customers

across Canada. Our national network provides opportunities and support to build

the career that s right for you. Working here is fast-paced, non-stop, and a

little unpredictable-and we love it.

Your area of focus.

We are looking for an experienced Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our valued clients who choose to service their vehicles at our dealership.

What drives your day-to-day?

Estimating the cost and time needed for a wide range of repairs.

Welcoming customers and discussing their needs

Answering customer inquiries, either in person or on the phone

Develop repair estimates by taking the cost of materials, supplies, and labor into consideration.

Prepare repair orders by detailing the vehicle s problems or symptoms.

Connecting customers to the right auto technician

Test-driving vehicles to confirm the customers vehicle is repaired as needed.

Maintaining automotive records by keeping track of problems and corrective actions

What are

the must-haves

Minimum of 2-year dealership experience in a Service Advisor role required

CDK experience is an asset

Automotive knowledge

Proven ability to provide an exceptional customer experience

Ability to set and achieve targeted goals

Ability to thrive in a fast-paced environment with many priorities

Demonstrated communication and interpersonal skills

Must be able to remain calm when customers and/or situations are not

Organization and follow-up skills

Experience and desire to work with technology

Valid driver's license, clean driving record

The Perks.

Competitive Compensation and Benefits Package

Employee

Vehicle Purchase & Service Plans

Employee

and Family Assistance Programs

Company-wide

appreciation events and contests throughout the calendar year

Professional

development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively

support everyone in expressing themselves and reaching their full

potential.

Can you picture yourself here already?

We hope so. It s equally as important that you

choose us as we choose you. Take a sneak peek at what we think makes this one

of the best workplaces around.

If you think you re a good fit to come along on

our ride, apply now through our website at www.autocan.ca/careers. We thank all

applicants for their interest; however, only those selected for an interview

will be contacted.

Our commitment extends to reaching out to individuals from

various backgrounds and identities. We do not discriminate based on gender

identity, race, national origin, ethnicity, religion, age, sexual orientation,

marital or family status, or mental/physical disabilities. AutoCanada is

committed to collaborating with and providing reasonable accommodations to

individuals with disabilities. If you need accommodation during the recruitment

process, please inform your recruiter.

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