Service Advisor - Lehigh Valley Honda

Company Description: Vinart is a franchised new and used car dealership group consisting of the Acura, Honda, and Hyundai, Mercedes-Benz, and Porsche automobile brands. In addition to our new car franchises, we also operate one pre-owned vehicle dealership and a full-service vehicle reconditioning center. Vinart has about 400 employees and is continuing to grow.

Lehigh Valley Honda is currently seeking candidates for our open Automotive Service Advisor Position.

Schedule: Wednesday & Thursday 7am-7pm, Friday & Saturday 7am-5pm

Pay & Benefits

$500/ week + commission varying based on skills/experience. Total pay average is $50-90K

Health insurance + dental, vision and disability = eligible after 60 days

Employee discounts on products, parts, and services

Employee Tickets to PP&L Center

PTO

401(k) and matching retirement program

Flexible spending account

Company Paid Life insurance

Growth and Advancement Opportunities

Job Purpose: Sells and schedules needed service work in the service department.

Duties & Responsibilities:

Greets customers in a timely, friendly manner and obtains vehicle information.

Writes up customer's vehicle problems accurately and clearly on repair order.

Ensures the timely processing of used vehicle mechanical reconditioning in accordance with dealership policy and guidelines

Refers to service history, inspects vehicle, and recommends additional needed service.

Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer and dealer recommendations

Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.

Implements and maintains a service marketing program by collecting and/or confirming email addresses and cell phone numbers of customers

Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.

Minimum Qualifications (Education, Experience, Skills)

No experience required- we will train!

High school diploma or general education degree (GED)

Valid Drivers License

Clean background

Customer-service oriented

Typing/ computer skills

Communication skills

Vinart Dealerships is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or age. Vinart Dealerships is committed to ensuring a diverse and inclusive workplace, and we comply with all applicable laws and regulations regarding non-discrimination and equal opportunity.