Service Consultant

Overall SummaryAs a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

EducationHigh School

Experience1-3 years

Additional InformationThe Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Napleton Urbana Auto Park the Service Advisor is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer's vehicle in top shape. Urbana Auto Park has Hyundai, Kia, Mazda, Toyota and Volkswagen.

Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.

What We Offer:

Pay ranges between $50,000-100,000 per year. This includes incentive-based pay, so your skill and effort drive your income!Family Owned and Operated- 90+ years in business!Medical, Dental, Vision Insurance, and 401KFor additional benefit information please go to: NapletonCorpFlorida.MyBenefitsLibrary.comPaid Vacation and Sick TimeDiscounts on products, services, and vehiclesExtensive and ongoing training with specialists

Job Responsibilities:

Work with customers to ensure we meet and address all vehicle maintenance needsWrite repair orders for customers with full transparency of cost and time estimatesProvide exceptional and timely communication-keeping customers updated throughout the processCommunicate frequently with Technicians and Parts to ensure timely completion of workExhibit a positive attitude and strong work ethic with customers and co-workers.Utilize cutting edge Fixed Operations TechnologyOther duties as assigned

Job Requirements:

Exceptional Customer Service SkillsTech Savvy- able to learn and utilize technologyPrevious Automotive Service Advisor Experience is a plus but not requiredWillingness to undergo a background check and drug screen in accordance with local law/regulations.18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Employment Position: Full TimeSalary:$50,000.00 - $100,000.00 YearlySalary is negotiable.Zip Code: 61801