Greenway Mazda - Automotive Service Manager

  • Greenway Automotive
  • Houston, Texas
  • Full Time
Job DetailsLevel: ManagementJob Location: Greenway Mazda - Houston, TX 77074Position Type: Full TimeEducation Level: High SchoolGreenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, and Texas. The Group's 34 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.

Team One CDJR in Gadsden, AL is looking for an experienced and motivated automotive dealership Service Manager to join our team!

A Service Manager candidate should have a broad-based knowledge in the day to day operations of a dealership service department and the personality to motivate, train, lead, and monitor the performance of service professionals. You should be experienced and aware of the latest customer service practices and be a persistent problem solver. A qualified candidate must also be able to deliver exceptional value and satisfaction to our customers on a continuous basis to promote revenue growth in line with targeted business and financial objectives.

BENEFITS

Competitive Pay

Paid Vacation

Employee Purchase and Service Discounts

Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance

401(k) Retirement Savings Plan

Bonuses

State of the Art Facility with a Professional Working Environment

RESPONSIBILITIES

Ensure that our customers receive prompt, courteous, and effective service

Take ownership of the customer's experience by listening to their needs and assist in addressing their issues

Spend quality time building relationships with the customer

Serve as a liaison between technicians, service advisors, and customers

Oversee the inspection of automobiles to identify faulty components and facilitate a process for repairs

Stay updated on parts inventory to ensure availability for required repairs

Know the product and be able to answer characteristic and operational questions regarding the customer’s vehicle

Hire, train and evaluate the productivity of the service department staff in order to acknowledge efficient employees and guide those who are under-performing

Supervise the activities of the department staff to ensure efficient job performance and compliance with environmental laws and regulations

Performs other duties as assigned

QUALIFICATIONS

Two years of dealer-level or large facility manager experience preferred

Broad scope of automotive mechanical knowledge

Experience in supervising and managing staff

Neat, clean, and professional appearance

Pleasant/friendly demeanor and an outgoing personality

Highly professional and dependable

Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress

Excellent interpersonal skills to interact professionally with customers, vendors, and staff

Basic computer and internet skills

Unrestricted driver's license and clean driving record

Able to drive both automatic and standard-transmission vehicles
Job ID: 510007274
Originally Posted on: 2/13/2026

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