Roadside Diesel Technician

World Truck Towing & Recovery is a 24/7 towing and repair company and is currently hiring full-time Roadside Diesel Technicians for 1st, 2nd, and 3rd shift. A Roadside Diesel Technician is responsible for quickly diagnosing and repairing diesel-powered vehicles on the side of the road, responding to emergency calls, performing basic maintenance tasks, and replacing necessary parts while equipped with a mobile service truck, often requiring excellent troubleshooting skills and the ability to work in challenging weather conditions. Key Responsibilities: Emergency Response: Promptly respond to roadside assistance calls related to diesel trucks and other heavy vehicles. Diagnostics and Repairs: Accurately diagnose mechanical issues with diesel engines, transmissions, brakes, and other vehicle systems using diagnostic tools. Basic Maintenance: Perform routine maintenance tasks like oil changes, fluid level checks, tire pressure adjustments, and battery checks. Part Replacement: Replace malfunctioning parts like filters, belts, hoses, and minor components on-site. Mobile Service: Effectively utilize a stocked service truck with tools, parts, and necessary equipment to complete repairs on the roadside. Safety Procedures: Adhere to strict safety protocols while working on the roadside, including proper vehicle positioning and hazard light usage. Documentation: Accurately document repair details, parts used, and customer information. Customer Interaction: Provide professional customer service to stranded drivers, explaining repair needs and addressing concerns. Required Skills and Qualifications: Technical Expertise: In-depth knowledge of diesel engine components, operation, and troubleshooting techniques. Mechanical Aptitude: Ability to diagnose mechanical issues quickly and accurately. Hand Tools Proficiency: Skillful use of various hand tools, wrenches, and diagnostic equipment. Problem-Solving Skills: Ability to think critically and resolve complex mechanical issues under pressure Physical Fitness: Capability to perform physically demanding tasks like lifting heavy parts and working in challenging weather conditions Valid Driver's License: Possessing a commercial driver's license (CDL) may be required depending on location Customer Service: Strong interpersonal skills to interact effectively with customers in stressful situations World Truck Towing & Recovery is an Equal Opportunity Employer