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General Manager Jobs in New York

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Job Title: Unit Manager, Auto Damage
Company: Travelers
Location: Melville, NY

Description:
Committed.  Competitive.  Constructing our Future. That's Travelers.  We are one of the leading insurance companies in the United States.  Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees.  You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.   SUMMARY: - As a member of local line of business (LOB) management team, responsible for product quality and performance for a specific team of claim professionals. - Provide guidance and direction to direct reports through a continuous process of management involvement and frequent claim file review. - Serve as a field representative for the Home Office LOB product, as requested. - Reinforce LOB Vision, Strategies, and Objectives through word and action. - Select, lead, mentor, performance manage and develop staff PRIMARY DUTIES: Attract, Retain and Develop World Class Talent: - Proactive recruitment of talent; work with management to establish and implement a strategic staffing strategy - Effective orientation and on-boarding. - Manage staff performance; implement strategies and plans to address staff development; identify and address training needs on an ongoing basis; provide frequent performance feedback. - Work with management to develop and implement effective training, performance development and succession planning - Effective retention planning; proactively manage and respond to turnover. - Effectively utilize reward system to distinguish top performers and significant achievements. Provide Compelling Claim Services - Employ proper claim handling techniques to protect the integrity of our brand and providing consistent service quality and streamlined processes to add value for our customers, - Develop & execute a strategic file management plan that achieves optimal file resolution and business results. - Provide face-to-face and written guidance to ensure effectiveness, engagement, accuracy and efficiency. - Review new notices, ensuring claims are assigned to staff with appropriate skill sets. - Conduct quality file reviews per office/ best practices guidelines. - Establish/ follow up on file reviews per diary instructions, conducting additional reviews (i.e. 180, 360 day reviews), as necessary. - Implement strategies and initiatives to improve file quality, customer service and manage costs. Drive the Information Advantage - Successfully leverage data, management information and technology to identify and make the most of opportunities to support business strategies and improve results. Achieve Optimal Solutions - Focus on resolution and process improvement, fulfilling all obligations while maximizing cost effectiveness, helping the business understand drivers, trends and product stress points and  helping our partners attract and retain business. - Operate within agreed upon expense budget to achieve optimal business results through productivity, appropriate resource allocation, inventory management and loss adjustment expense Partner for Mutual Success - Develop and maintain effective relationships with colleagues, business partners, customers, agents, regulatory agencies and others to achieve organizational goals and create better outcomes. - Participate in business meetings and agency visits as required EDUCATION/COURSE OF STUDY: - College degree preferred or equivalent work experience WORK EXPERIENCE: - Significant Claim work experience in at least one line of business, Claim management experience preferred CERTIFICATES/DEGREES: - Insurance license(s) as required by state regulation. COMMUNICATION SKILLS: - Excellent oral and written communication skills COMPUTER SKILLS: - Strong Computer Skills including word and excel OTHER: Span of control approximately 6 to 8 Claim Professionals, Span  of control may vary based on: - complexity of LOB - experience of staff - team composition - market mix Outside Property Positions only require that employees be able to: - Access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries and crawl spaces - Lift, carry, unfold and set up ladder weighing approximately 38 pounds; climb ladder;  transition to and from ladder to area requiring inspection; walk on roof. - Deploy on CAT duty as required. Leading the Business: - Drive Results - Leads Change - Executes Business Strategy Leading Others: - Attract Top Talent - Maximize Individual Performance - Holds Others Accountable - Aligns Rewards - Creates and Sustains a Dynamic Workplace Leading Self: - Demonstrates Self-awareness - Applies Critical Thinking - Communicates Effectively & Influences Others - Exhibits Courage, Conviction & Credibility




Job Title: Automotive Managers
Company:
Location: New York City, NY

Description:
Give us the energy and drive, and we'll give you what you need to succeed! Vavoline Instant Oil Change is a successful, growing business, operating quality automotive service centers throghout New York, Connecticut, and Pennsylvania. We have a current need for several new store managers in Fairfield County. You don't need to "know cars" -- we will train you -- but you do need to have the desire to run a business. After the successful completion of the Valvoline Manager Trainee program, new managers will be given responsibility for an oil change location. Managers make hiring and firing decisions, plan stock and inventory, and supervise the quality of the service for their store. Monthly bonuses are paid based directly on the store's performance. Most Valvoline locations have annual revenues of more than $500,000, and there are a number of million dollar stores. In a down economy, more people than ever are realizing the importance of maintaining their cars well, and at a competitive price. 2009 was our best year ever! As part of your training, you will learn: -how to service a car, step-by-step -how to provide world class customer service -how to be part of a team and manage one anywhere! -how to manage the financial side of a business -how to train others VIOC will provide the training you need to progress your career as quickly as your skills and abilities allow. If you have previous supervisory experience, then we want you to join our team! New grads are also encouraged to apply. At VIOC, we pride ourselves on offering different things then other companies. Besides great training and growth opportunities, some of these include: -A Fun Work Environment -Individual & Team Recognition and Awards -Flexible Schedules -No Late Hours -Money for Continued Learning & Education -Paid Vacation -Paid Holidays -Medical & Dental Insurance -401(k) Savings Plan VIOC currently has several openings for Manager Trainees throughout Fairfield County; store assignment will depend on your location, and availability. Most initial training takes place at the Valvoline Instant Oil Change in Bridgeport or Norwalk. Requirements -Individual must have managed direct reports, preferably in a retail service environment. -Individual must have a positive, friendly attitude, along with a customer service mentality. -Candidate must enjoy working in a fast paced environment and demonstrate a high sense of urgency/energy. -Individual must possess the desire and ability to learn, as well as demonstrate personal responsibility. -Individual must have the ability to successfully identify, develop and lead people. -Individual must demonstrate a drive for results and possess an ownership mentality, as well as have the ability to successfully solve problems and make decisions. Physical Requirements -Must be able to lift up to 50 pounds. -Must have full body mobility and be able to twist, turn, bend at the waist, squat and go up and down stairs. -Must be able to work on your feet for extended periods of time with hands above the head. -Must be able to learn and utilize various automotive tools and POS computer system. Keywords: Automotive Store Manager, Service Advisor, Automotive Service Manager, Service Manager, Automotive Service Manager, Service Writer, Automotive Service Writer, Automotive Technician, Auto Tech, Mechanic, Auto Mechanic, Automotive Mechanic, Automotive Tech, Auto Technician, Tire Sales, Auto Sales, Auto Service Sales, Motor, Chassis, Diagnosic, Steering, Brakes, Suspension, Driveability, Engine, Underbody, Alignment, Repair, Repair Shop, Automotive Repair, Automotive Aftermarket, New Milford, Danbury, Plainville, Bristol, Windsor Locks, Enfield.




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