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General Manager Jobs in Indiana

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Job Title: Automotive Assistant Shop Manager
Company: Confidential
Location: South Bend, IN

Description:
Automotive Assistant Shop Manager An Assistant Shop Manager is an expert auto repair technicians with ASE certification. Use your ASE Certifications and years of experience to diagnose and provide quality vehicle repair services in a time and cost effective manner. Assist the Shop Manager in all aspects of shop operations and improving sales results through the satisfaction and retention of customers. Analyze vehicle service needs and effectively communicates those needs to the customer; and ensures that quality services are performed on the vehicle in a timely yet thorough manner. Provides assistance in the management of the operation of the shop in areas such as inventory management, human resource management (including shop safety), adherence to environmental requirements, supporting promotional programs, and otherwise aiding in the financial and operational success of the facility, operates vehicles safely and responsibly and ensures the shop maintains a high professional image. Requirements · Superior ability to positively relate and communicate with customers, including outstanding telephone skills. · Mathematical skills are necessary for creation of estimates and billing. · Ability to diagnose and inspect vehicles to make fair and honest recommendations to customers of needed repairs and potential problem areas. · Prior responsibilities of leading, motivating and counseling employees under his/her direction on issues such as safety, quality, and policy and procedure administration/implementation. · Knowledge of safety and environmental regulations applicable to vehicle repair facilities. · Experience in controlling expenses through appropriate inventory and human resource management. · Experience in preventive maintenance to keep facility equipment in safe and effective operating condition is a plus. · High School Diploma or equivalent.




Job Title: Automotive Shop Manager
Company: Confidential
Location: Elkhart, IN

Description:
Automotive Shop Manager An Automotive Shop Manager is responsible for leading all activities within a shop to achieve positive sales results. They ensure customer satisfaction and retention through the direction of shop staff in the performance of quality vehicle repair and maintenance services. They also control costs through such activities as inventory and asset management, controlling outside purchases, implementing preventative maintenance programs for shop equipment, ensuring that quality service work is performed on customer vehicles at the first visit, and by ensuring compliance with environmental and safety procedures. They lead and manage the human resource at the facility to promote effectiveness of every employee and promoting teamwork within the shop. As well as promote the shop and its services through exceptional customer interactions, making sure the shop is clean and presentable at all times, and by participating in sales promotions applicable to the shop. Requirements · Three (3) years’ leadership experience in an automotive repair facility. · Superior ability to positively relate and communicate with customers, including outstanding telephone skills. · Prior responsibilities of leading, motivating and counseling employees under his/her direction on issues such as safety, quality, and policy and procedure administration/implementation. · Demonstrated history of improving facility sales while also retaining customers loyal to the shop. · Experience in implementing policies and procedures in the areas of financial control, safety, human resources, and environmental compliance. · Knowledge of point-of-sale software programs, and the mathematical skills to create billings, estimates and to control inventory levels. · Experience in preventive maintenance to keep facility equipment in safe and effective operating condition is a plus. · Demonstrated experience in store management operations, such as cash management and loss prevention. · Prior experience as an automotive technician, and the ability to diagnose and recommend repairs to customer vehicles. High School Diploma. Associates Degree a plus. Job requirements Minimum Age 18+ years old




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