J Dippel Location: Bel Air , MD 21015 ... grow market share and maximize profits.PROFESSI ONAL EXPERIENCE: TravelersApprais al Staff Manager 7/05-present In my current position as Appraisal Staff Manager, I supervise a team of six appraisers servicing North East Baltimore, Baltimore, Harford, and Cecil Counties. I provide guidance and direction to my group through my day to day leadership, providing ongoing performance feedback and managing performance issues. I conduct frequent file reviews, monitor work quality for compliance, analyze cycle times and implement changes necessary to achieve results. It is my responsibility to assist in the selection, training and development of team members. I ma ...
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E Axline Location: Hagerstown, MD 21742 ... KEY QUALIFICATIONS: Ability to control and manage inventory in an efficient organized manner. Excellent communication skills as applied to employees/associ ates, customers 1:1 and on phone, as well as outside sales representives. Strong computer skills. Experience with both large and small dealerships and the varying dynamics associated with both. Personality congruent with rapport-building resulting in satisfied return customers. EDUCATION: Extensive training, both classroom based and online, over the years with Chrysler Corporation in management, stress management, inventory control, procurement, interpreting parts, etc. List provided upon request. ACCOMPLISHMENTS: Chrysle ...
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A Green Location: Conowingo, MD 21918 ... g service work orders, billing labor, orderingparts.• Scheduled work hours.• Answered phones, customer complaints, paid bills and maintained customer records. AutoZone Elkton, MD Parts Manager 2006 to 2008• Managed automotive parts establishment.• Requisitioned new stock.• Verified cash receipts and kept sales records.• Was instrumental in training new hires and running the commercial department• Trained and managed 6 employees and achieved significant improvements in theirproductivit y.• Sold parts. PepBoys Northfield, NJ 08233 Customer Service 1990 to 1994• Examined returned parts for defects, and exchanged defective parts and refunded money.• Advised customers on substitution and modifi ...
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M Dixon Location: Gaithersburg, MD 20877 ... SKILLS: BUSINESS SKILLS, REYNOLDS & REYNOLDS, CUSTOMER RELATIONS, CASH HANDLING, & BASIC FILING PROCEDURES.EXPER ENCES: NOVEMBER 1994 TO PRESENT ROSENTHAL ACURA/MAZDA, GAITHERSBURG, MARYLANDOCCUPATI ON: CASHIER/RECEPTIO NIST/SWITCHBOARD OPERATORSUPERVIS OR: PAULA SCHMIDT/RAYANN MONEY, SERVICE MANAGERS : ANSWER 6 INCOMING PHONE LINES ON A DAILY BASIS FOR BOTH STORES. : LOAD NEW VEHICLES INTO OUR DATABASE. : GENERATE GAS RECEIPTS FOR THE SALES DEPARTMENT FOR TEST DRIVES AND DELIVERIES. : TRANSFER CALLS TO VOICE MAIL AND TAKE MESSAGES FOR SERVICE IF NEEDED. : CALL CUSTOMERS TO REMIND THEM OF THEIR SERVICE APPOINTMENTS FOR ...
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R Jackson Location: CAPTIOL Heights, MD 20743 ... med and Armed) Securitas USA, Washington, DC As a Security Officer, I provide security service to a retail store in the Washington, DC area. I monitor closed circuit televisions, patrol the store perimeter and minimize theft through proactive approaches to customers. I complete debarment and incident reports of store thefts and work closely with the District of Columbia Metropolitan Police to ensure public safety. Oct. 2007 – PresentCity Manager, Auto Truck & Glass, LLC. (ATG), Baltimore, MD As the ATG City Manager for the Baltimore, Maryland region, I am responsible for proper installation of auto glass for various makes and models of vehicles for fleet companies within the area. I en ...
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T Birney Location: Baltimore, MD 21237 ... s department Prepare quarterly inventory reports and submit to supervisor Acting supervisor when needed Responsible for locating inventory and charging to appropriate expense Ordering of parts to keep inventory stocked and available Duties of a Baltimore City Police Officer, both clerical and active officer duties Responsible for reports and official correspondence Customer Relations Assist technicians in locating parts necessary in computer system Dealing with technicians and customers in need of parts Served many major dealership purchase orders for automobile parts Responsible for handling customer complaints and discrepancy in orders ...
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D Blado Location: Mechanicsville, MD 20659 ... en as trade-ins for retail and wholesale sale at the used car facility on the computer* Performed and/or assigned all repairs on vehicles deemed profitable as approved by the Sales Manager * Overseen daily operation of the shop including maintenance of the equipment and assigned work as needed to the mechanics* Assisted with the maintenance of the parts inventory to assure the availability of parts as needed yet not overstocked* Strong customer service skills to include: COD customers on items covered by warranty or items which were not covered and secured customer approval for repairs* Maintained complete and accurate records of Maryland State Inspections performed on all vehicles and revie ...
85 hits
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C Riecke Location: Catonsville, MD 21228 ... Technician 2/09 - CurrentUPS®: "Night Sort" Part-time Package Handler 9/07 -2/09 Dunhill Staffing Services (Ann's House of Nuts®) Forklift Operator 2/08 - 8/08Ranstad®: Ferguson HVAC Order Picker, Loader 9/07 - 11/07ADVO®: Mail/Print Marketing Co. Utility Runner / Belt Operator 10/06 - 8/07Westaff®: "Temp-to-Hire" Agency Warehouse Labor 7/06-9/06 Global Management Solutions Shift Supervisor 7/05-4/06 Retail Ventures Inc. ® Dept. Sales Associate 2/04-5/05 Bruno Fund Raisers: Fund Raising Supply Chain Warehouse Clerk 9/03-12/03 CompetenciesCust omer ServiceReceived "Employee of the Month" (during 2nd month) award, "Outstanding Customer-Service ...
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M Baron Location: Germantown, MD 20874 ... -0822 OBJECTIVE: To utilize my excellent customer service skills with a company where we can both continue to grow.MAJOR ACCOMPLISHMENTS: Developed several money and time saving processes within the collision repair center that are still in use today. Spearheaded a procedure for installation of accessories for new car buyers within the dealership. Volunteered to take several Dale Carnegie courses and then passed this valuable information on to the office staff.PERSONAL: Throughout my career I have been exposed to people from all countries and have always developed a trust ...
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A Schollian Location: Baltimore, MD 21234 ... Sales Associate The Home Depot # 2505, Baltimore, MD Worked at the Contractor Services Desk serving the steady flow of Commercial Customers at the Dundalk, Baltimore City store. Entered and set up Will Call Orders, Deliveries, Quotes and Bid Room Orders that were over $2,500.00 or more, in the computer system. Handled cash, credit, debit and check transactions through the cash register daily. Prospected the store for more Commercial Customer Sales and credit card applications. I would keep the contractors sales desk organized and clean daily. Made signs for the contractors area of the store. Studied Kitchen and Bath Computer Design and became a Designer. I would work with the 20/20 Kit ...
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