J Reiner Location: Fargo, ND 58102 ... hnicians in light/medium and heavy-duty truck repair. Extensive customer service responsibilities including handling customer requests, complaints and questions. Responsible for billing out technicians̵ 7; time (labor) and final billing. SERVICE MANAGER Northern Truck Equipment, Fargo, ND 11/99 - 5/2001 Supervised and hired all shop personnel. Scheduled service work and new equipment installation. Advised customers of repairs and estimated costs of repairs. Worked with sales staff to ensure customer satisfaction by resolving any complaints customers may have had. Maintained a clean and orderly shop. Assisted parts department with ordering parts for each particular job. Recommended ...
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