G Riippa Location: Apple Valley, MN 55124 ... xperience. My extensive automotive experience would bring a unique but strong customer service aspect to this position. I will provide guidance and coaching skills to develop and enhance the reputation and conviction of the Service Department in areas of productivity, service and parts marketing and sales consultant development, resulting in increased profitability and customer satisfaction. Experience Assistant Service Manager 2006 - Present Southview Chevrolet, Denny Hecker's Automotive Group § Counseling the service consultants to maintain high effective labor rate, hours per RO, and CSI § Booked out warranty claims, with an initial reimbursement rate of over 95% § R ...
97 hits
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S Wiener Location: St Louis Park, MN 55426 ... Strong verbal, written and interpersonal skillsAble to prioritize, coordinate, handle multiple tasksKnowledge of Microsoft WordAttention to details Dependable and dedicated employeeAssistan t Service Manger, Bentley Maserati of Minneapolis - Morrie's Mazda Minnetonka, MN 2008 - 2010Assistant Service Manger, Customer Service Advisor Prepared repair orders with customers, used car departments Schedule service appointments, technician workload, and vendor's sublets Coordinate service with Parts Department Prepared estimates, maintained customer contact and billing of repair orders Processed aftermarket warranty claims and insurance claims Service Advisor, Morrie ...
95 hits
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B Englund Location: White Bear Lake, MN 55110 ... MMARY Results oriented, client focused professional with a successful record of accomplishments in multiple automotive industries. Experienced on ADP and Reynolds & Reynolds in house systems. Alldata and other various estimating guides. Extensive working knowledge of most shop equipment and tools. Major strengths include strong leadership, excellent communication skill, attention to detail, dutiful respect for customers' voiced needs and resolution. Extensive product knowledge.I also enjoy spending time with clients to ensure they understand their needs and their options. PROFESSIONAL ACCOMPLISHMENTS Maplewood Audi 2003-2010 Service Advisor Top sales person while maintaining 93.5% CSI r ...
93 hits
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D Larson Location: Prior Lake, MN 55372 ... ourse Work History: Aug 2009 to Present Service Advisor, Dodge of Burnsville, Burnsville, MN Salary: $17.95/hr plus spiff, overtime as needed ASE Certified "Service Consultant" Generate parts and labor estimates for recommended repairs and services Present estimates to customers for approval Maintain high level of customer satisfaction March 2008 to August 2009 Service Manager, Tires Plus, Rochester, MN Salary: $16.50/hr plus commission and spiff Strive for 80% service profit margin Generate parts and labor estimates for recommended repairs and services Sell multi-brand tires and wheels, retail and wholesale Maintain high level of customer satisfaction Train amd mo ...
91 hits
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J Hinrichs Location: Bethel, MN 55005 ... centers performing all types of automotive repair. Motivated, reliable, productive, and hard working; proven ability to deliver high quality work and excellent customer satisfaction. Areas of knowledge include:-Drivabi lity -Manual Drive Train and Axles-Engine Repair -Heating / Air Conditioning-Ele ctrical /Electronic Systems -Brake Systems-Automati c Transmission / Transaxle -Suspension and SteeringQualific ation Highlights:-Main tains an excellent customer satisfaction rate and interfaces professionally and communicates effectively with customers, service writers and co-workers; known for integrity and honesty.-Accurat ely assesses problems and needs; provides adequate informa ...
89 hits
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T Adams Location: Farmington, MN 55024 ... or the existing customers. I seek to offer my parts counter skills, along with my extensive experience in the field, towards the performance of my duties and towards the growth of the Organization.Sum mary of Qualifications: 09/2003-PRESENT WHITAKER LINCOLN MERCURY SUZUKI PARTS & SERVICE DIRECTOR 11/08-PRESENT* Oversee all Parts and Service operations.* Develop business strategy for advertising and marketing service and parts business.* Interact with parts and service clients.* Write repair orders when needed.* Look-up and order parts.* Submit and follow through with warranty claims and repairs.* Achieve service and parts sales objectives. ASSISTANT PARTS MANAGER 12/07-12/08 PAR ...
87 hits
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T Botkin Location: Savage, MN 55378 ... uth, GA• Responsible for a $2M inventory budget, while strategically planning purchases of new and pre-owned inventories. • Identified customer’s problems, diagnosed causes and determined appropriate responses.• Demonstrated the ability to interact with customers from diverse cultures and backgrounds.• Actively listed to customer needs to identify a positive outcome which lead to securing customer loyalty.• Conducted regular inventory audits.Inventory Control Manager2004 - 2005, Jim Ellis Automotive, Atlanta, GA• Responsible for entering inventory into Reynolds and Reynolds systems.• Oversaw and managed the lease turn-in program. • Established communication with cust ...
85 hits
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A Heman Location: Lonsdale, MN 55046 ... PresentMy home I am currently staying home and providing childcare for other parents. I am licensed by the state of MN, and in the food program. I do activities and crafts with the children every day. We go on filed trips and the children have fun. October 2004-Shakopee Chevrolet Pontiac June 28, 2006Shakopee MN Assistant Service Manager Position involves working with customers and writing repair orders Making appointments and loading the shop. Making estimates and helping people. I am expected to make my own good decisions through the day. Getting work to technicians and completing it on time. October 2003-Shakopee Dodge August 2004Shakopee MN Service Advisor Position involves writi ...
83 hits
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D Hayle Location: Bloomington, MN 55437 ... values. SummaryExperienc e in the Automobile Dealership industry for over 35 years. Working with teams to identify and correct common vehicle related problemsAbility to identify and fulfill the needs of customers, exceeding expectations the customer and upper management has set, in addition to my goals.I possess expansive knowledge relating to Chrysler, Dodge, and Jeep products.Diamond Service Manager, A.S.E. Certified Service Consultant, above average C.S.I., Nominated for the Exceptional Customer Service Award, Burnsville Chamber of Commerce, in 1997.Held service management positions for 9 years, "Right from the Start" Seminar Coordinator. Directed monthly seminars to new car owners.Skil ...
81 hits
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J Littlepage Location: Belle Plaine, MN 56011 ... my technical experience and managerial technique to continue the pursuit of prosperous career management. QUALIFICATIONS I have strong work ethic and a high quality mentality in work performance. My use of knowledgeable diagnostics skills is equally important in being an experienced candidate. Twenty-five years of field experience and Five years of management rapport, enhance the marketability in this demanding, high-paced industry. EDUCATION Class B Drivers "CDL" License, including air brake, A/T and 9+ passenger, vehicle endorsements. San Clemente, CA. High School Graduate, with 3 years of Automotive Basic's, Advanced and Technical curriculum. Arizona Automotiv ...
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