Automotive Service Writer Jobs in Michigan

Job Title: Service Advisor Company: McInerney Toyota Location: Clinton Twp, MI Description: Service AdvisorSERVICE ADVISOR. Experienced with proven Sales & Customer Satisfaction required. Full time. McInerney Toyota. Fax resume to: Register to View

Job Title: Automotive Service Consultant Company: Location: Farmington Hills, MI Description: Automotive Service Consultant Provides customer and dealer support of the sales, marketing and contractual provisions of Service Contracts as they apply to all current products and any new product type sold for Service Contracts. SPECIFIC RESPONSIBILITIES · Answering inbound information questions · Provide resolution on dealer/consumer issues · Cost control through pre-authorization activities for repairs · Review and determine component/repair coverage under contract · Analyze customer concerns, cause of failure and dealer recommended correction/diagnosis to ensure proper repairs and related costs. · Analyze repair costs including parts and labor cost using industry standard repair pricing guides and automotive knowledge. · Authorization of failed covered components only · Make outbound calls as necessary to provide solution to inbound transactions · Create case records to document initial contact and all pertinent information · Utilize claim entry and case management systems

Job Title: Automotive Service Consultant Company: ART MOEHN CHEVROLET-HONDA Location: Jackson, MI Description: DIV.ftb P,DIV.ftb UL,DIV.ftb OLJob Purpose:Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.Duties:* Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.* Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.* Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.* Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.* Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.* Maintains automotive records by recording problems and corrective actions planned.* Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.* Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.Skills/Qualifications:Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Problem Solving, R&R Computer Knowledge.

Job Title: Service Advisor Company: Company Confidential Location: Lansing, MI Description: SERVICE ADVISORState of the art Chrysler, Jeep and Dodge dealership in Lansing MI looking for Service Advisor, full benefits including hospitalization and dental, 401k, holiday and vacation pay. Please call or email Jeff Freese at Register to View or Register to View  Responsibilities:Greeting customersCreating work ordersHandling incoming phone callsSetting appointmentsSales / Getting authorization for repairs Requirements: Valid driver’s license Good attitude Some vehicle knowledge

Job Title: Automotive Repair Service Writer Company: Location: Holland, MI Description: We are a quick lube that is converting to full service auto repair with four bays. I need a service tech writer that can take charge and run my business profitable within the guidelines of the Auto-Lab franchise agreement. Go to autolab.com and have a look around. Applicant should be very good with people, personable, friendly and most of all have my companies best interest always in mind. You should have write up experience, good references, no criminal record and able to pass a background check. Please email me your resume and I will contact you.