R Jimenez Location: Norwalk, CA 90650 ... importance regarding having a high CSI score as well as a high C.P. average per R.O. Reynolds & Reynolds, ADP and UCS computer experience. References and C.S.I scores available upon request upon request. EMPLOYMENT HISTORY: April 2009- PresentOperation s Manager, Hadley Tow Orange, CA * As Operations Manager, I directly resolving day-to-day issues that affect the success of Hadley Orange. Overall accountability/r esponsibility for all aspects of operations including but not limited to: Human resources, maintenance of fleet, office facilities, impound yard, equipment, employee training and health & safety regulations. Creating a great working environment that is safe, friendly, and m ...
97 hits
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R Saffari Location: West Hills, CA 91308 ... ritory.Respon sible for quality customer service.Responsi ble for producing accurate estimates. 2006-2009 Travelers Insurance Co. CASenior Claims RepresentativeHa ndled L.A., Ventura and Santa Barbara counties.Shortes t cycle time in unit.Trained in Auto, Heavy Equipment, R.V. and Watercraft. 2004-2006 Progressive Insurance Co. CALevel 3 Claim RepresentativeRe sponsible for handling complex claims.Trained incoming appraisers.Negot iated rates and terms with repair facilities. 1998-2004 Allstate Insurance Co. CASenior Claims RepresentativeMa naged Total Losses for Southern CA.Assisted in training new hires.Led unit in L.K.Q. usage. 19 ...
95 hits
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D Jordan Location: Loganville, GA 30052 ... ablished company for a long term career not just another job.Experience PARTS/ SERVICE DIRECTORMay 09-Oct 09 Grand Prairie Ford, Grand Prairie, Tx in charge of all department activities, including hiring , training . Supervising over 80 employees. Assisted in collections past due invoicesUse of Reynolds and Reynolds and ADP management control software analyzing fixed operations reports.Overseen CSI , including customer and employee relations, and resolutions.Deve lopment of processes to improve productivity and profit returns.PARTS COUNTER SALES Jun 06-Jan 09 Tim Stewart Ford, Atlanta, Ga Performed direct customer service and updated/mainta ...
93 hits
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S Gray Location: Draper, UT 84020 ... service sales ability and background. A company who can appreciate a mature individual who has experience in both foreign and domestic vehicle service. I am looking for a company who can use a team player with strong multi-tasking skills, provide a great customer service experience,with both verbal and written communication skills and proven customer focus. As a Service Advisor I prefer to work in the "team" concept shop or with a lateral support group. I can easily work in a fast track and high traffic auto dealers with a large volume of customer vehicles, that is what I am used to and excell at. I am proficient in both ADP and Reynolds service computer programs but easily adapt ...
91 hits
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M Von Sund Location: Salinas, CA 93901 ... n Mazda GMC Salinas/Seaside, CAService ManagerImplement ed new pricing and service menu systems for increased net profitsMaintaine d above average service sales percentages while achieving high CSI scoresGeneral Motors certified service managerVolkswage n certified service managerMazda certified service manager2003-2006 Gilroy Chevrolet Cadillac Gilroy, CA Service ManagerManaged two separate lines, Chevrolet and CadillacIncrease d CSI from zone low to mid 90sIncreased gross profit from 69% to 76%; increased net profit 44% in one year3.0+ average hours per repair order1999-2003 Les Vogel Dodge Chrysler Jeep Burlingame, CA Assistan ...
89 hits
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J Haynes Location: Clinton, UT 84015 ... d in implementing processes and training that ensure efficiency, quality, safety and increased revenue. Adept at implementing cost controls.Ability to set departmental objectives and meet goals. Excellent time management, data calculation, report generation, budgeting, and leadership skills. Ability to make difficult decisions in stressful situations. AREAS OF EXPERTISEAdept in leading, coaching and training staff to reach set goals.Managing overall operations including safety and environmental compliance.Abili ty to interview, hire and reprimand as needed.Thorough understanding of parts inventory controls including demand, stocking levels, supply and purchasing.Thoro ugh understanding of ...
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J Preiato Location: St Petersburg, FL 33702 ... mately 35 yrs ago. I had started at the bottom and through the years became Master Technician, certified for a few of the major manufacturers. Ran the used car service department, became shop foreman and later got into the management end of the service department. Factory trained and certified with both domestic and foreign alike. Professional ExperienceTyrone Square Mazda, St.Petersburg, Florida Certified Master Mazda Service Consultant 06/08 to present Provide customers with the service and information to repair and maintain their vehicles. Provide accurate estimates and assure the customer of excellent service at a timely manner. President award for customer service. ]Russell ...
85 hits
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K Crowe Location: Alvaton, KY 42122 ... ___________ ___ Forward thinking, dynamic manager with more than 15 years of successful management experience in the automotive repair industry. Proven ability to establish, build and direct a successful service department. Possess solid background in all aspects of sales and management operations. Strong leadership skills, including maintaining high employee performance and morale. Skilled at dealing with the public and providing excellent customer service. Areas of experience · Execution on corporate directives … Policy planning and implementation · Budget management and implementation … Finances · Loss prevention … Inventory management · Developed and maintained all outs ...
83 hits
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M Mcdonald Location: Rockwell, NC 28138 ... opean and American manufactured motor vehicles.SUMMARY OF EMPLOYMENTSept. 1974 - Nov. 1986: Whites Commercial Vehicle Repairers Ltd. Apprentice from 1974 until 1979, Technician from 1979-1982. Workshop lead mechanic from 1982 until 1986.Nov. 1986 - Dec. 1987: National Freight Corporation (NFC). Workshop nightshift Foreman / lead mechanicDec. 1987 - April 1994: H.M.G. Commercial Vehicles (Truck Repairers) Partner in Commercial Repair Business.May 1994 - Dec. 1995: Schneider National Carriers Charlotte, NC Level 3-Night shift Team Leader.Dec. 1995 - June.2006: Volvo / GMC Truck Center, Charlotte, NC Workshop Foreman 2nd shift, Lead mechanic 1st shift Fully Certified ...
81 hits
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C Hollensworth Location: Suffern, NY 10901 ... ve industry. PROFILE Strong communication skills and working efficiently to product standards.SKILLS Technically knowledgeable, experience encompasses the German lines of Mercedes, BMW and VW.Support goals for service by generating sales of service parts and accessories.Stro ng organizational skills.Write and verify accurate repair orders.Inspect vehicles and apply proper resources to accurately identify and verify client's service needs.Refer to service history, inspect vehicle and recommend service to clients Administer new and used vehicle warranty specifications.E nsure requested vehicle services are performed correctly upon completion by inspecting vehi ...
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