D Shatto Location: Portland, OR 97133 ... k Repair PROFESSIONAL EXPERIENCE Roberts Motor Company, 550 N.E. Columbia Boulevard, Portland OR Service Manager/Advisor Service Manager, Service Writer, Service Advisor, Warranty Claims, Payroll, Hiring,Data Entry, Customer Relations Papé Kenworth, 550 N.E. Columbia Boulevard, Portland OR Body Shop Service Advisor Service Writer, Service Advisor, Warranty Claims Data Entry, Customer Relations STRENGTHS Self confident, objective and positive Good interpersonal capabilities/ski lls High stress toleranceConcept ual thinker - analytical approach for present and futureProblem-so lverOral and written communication skills EDUCATION BA Degree in Computer Science Portland State University, 724 SW H ...
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M Lando Location: Portland, OR 97201 ... arch of a challenging growth oriented position.SKILLS: Automotive professional with more than eight years of experience in the automotive industry, who is results orientated and an efficient leader who proactively identifies and resolves problems with creative solutions. Skilled in customer service, strategic planning and implementation; able to prioritize effectively, multi-task and achieve objectives within time and budget. A clear and dynamic communicator; able to present sales and marketing programs to diverse audiences and negotiate agreements with vendors and customers. Known for building loyalty and strong relationships with internal and external partners. Computer and Internet savvy ...
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E Hinson Location: Tigard, OR 97224 ... nagement I have learned from and trained the very best in the business. Through my extensive training and knowledge of expense control, gross profit retention, advertising, financing statement analysis, employee relations and customer satisfaction, I have mad e career of taking over non-profitable departments and transforming them into very organized and profitable departments. During my management tenure, I have been the supervisor of as many as 56 employees, my service departments have produced over 6500 labor hours in one month and my service department has realized an operating net profit of over $500,000 in one year. Please contact me at your earliest convenience to discuss ...
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E Pellumbi Location: Portland, OR 97224 ... mployees total).Recruited and trained service technicians, service consultants, and administrator.Di rect liaison with Audi product support, field personnel, and management.Daily analysis of gross and net profits of service operations to control costs.Improved Customer Satisfaction - top 3 in Pacific Northwest.Streng thened customer loyalty and retention by more than 45%. Implemented and improved service processes and procedures for customer service protocol.Develop ed web based training broadcasts for Audi of America 2001-2006 AUDI OF ROCHESTER HILLS Rochester Hills, Michigan SERVICE MANAGER Partnered in planning and developing Michigan's only Audi exclusive dealership.Supe ...
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D Schneider Location: West Linn, OR 97068 ... nd Residential estimating due to Storm, Fire, Water claims. I have a quality Auto Damage Appraising background consisting of Auto, Medium Duty and Heavy Duty Truck, Motorcycle, Boat, Snowmobile and All-Terrain. Have the ability to analyze facts and recognize investigation deficiencies, liability, locating the required services for customers, and understand the physical documentation of procedures required. Valuation of personal and commercial property claims. Good communication with customers, vendors, suppliers, and Insurance Representatives. Daily accounting including; opening data bases, diary, and inputting proper information. I have good call center knowledge and am committed to creat ...
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K Canete Location: Medford , OR 97504 ... dget of $1.5 million. Grew revenue base from start-up to $1.5 million. Created sale based strategy to maximize real estate market usage.. Served as consultant to many third party transactions. Founder and general manager of Inspections Plus Termite & Construction, Modesto, CA. Cultivated strong contacts with corporations such as PMZ Real Estate and Coldwell Banker Real Estate. Motivated and directed all levels to operate toward the organizations goals. Employment History Owner/ General Manager 09/2004 - 10/2008 Inspections Plus Termite And Construction, Modesto, CA Responsible for profit loss, all aspects of day-to-day operations and long-term vision. ...
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J Davis Location: Ashland, OR 97520 ... ses and retain high quality employees. QUALIFICATIONS Over twenty five years of management, retail, and technical experience in the automotive field. Earned Leadership / Management / Technical Training Certifications. Familiar with MS Office applications as well ADP automotive applications. EMPLOYMENT HISTORY BUTLER AUTOMOTIVE GROUP Ashland, Oregon June 1996 to October 2008 Parts and Service Director / Fixed Operations Director; Duties included overseeing day to day operations of the service and parts departments of the automotive group. This included departmental profitability, expense control, forecasts, inventory management along with staffing, scheduling, environmental oversight, facil ...
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R Freeman Location: Portland, OR 97215 ... aler auctions : SSAA, BCAA, RAA, Tracey, and SCAA- General Duties- : Oversaw service shop for boat and car stores.: Open stores, reviewed emails, and phone messages.: Closed deals including paperwork.: Sent photos of cars requested by emails.: Proof read advertisements for price and option accuracy.: Tracked source of customers.: Average personal sales 40 cars per month.: Average total store sales per month 100 cars. March 2000-2006: Wolcott Plumbing Contractors - Commercial & Multi-family Design Build Manager-- Conceptual to final permit plumbing and mechanical Auto-cad design- Project descriptions: Purified liquid delivery - Open Advanced MRI.: Hydronic snow control - H- Ski corp.: Hig ...
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C Tillery Location: Veneta, OR 97487 ... fice, Windows XP and Vista. Excellent management, customer service and problem solving skills. Daily working knowledge of ADP and Reynolds & Reynolds software. EXPERIENCE: Jan., 1999 -SERVICE MANAGER/CUSTOMER SERVICE MANAGER Feb., 2009Monaco Coach Corp., Coburg, Oregon Managed daily operations of the Service Center, working directly with all Service Advisors and customers. Responsible for the hiring and terminations of the Service Department. One-on-one resolutions of customer escalations with customer satisfaction the top priority. In addition, the supervision of two Managers and the Administrative Staff. May, 1995 -SERVICE ADVISION/PARTS COUNTER Oct., 1999Hutchins Toyota/Mercedes Ben ...
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M Raitt Location: Beaverton, OR 97007 ... ess to Business software sales (POINT), a Corporate Regional Manager/ Trainer and a General Sales Manager I have attended, and completed the following professional courses: • Managing By the Numbers: This was a class on reading and understanding financial statements to maximize profit and reduce loss. (Manheim Auto Auction) • Communicating For Results: This was a class on how to manage and motivate people. (Manheim Auto Auction) • Recon 101: This was a Fixed Operations class. This class was on paint and body shop work. (Manheim Auto Auction) • Advanced Leadership and Employee Development: This was a class on how to hire, motivate, coach and retain qualit ...
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