S Lawrence Location: Merrick, NY 11566 ... ult situations. ACCOMPLISHMENTSI ncreased Customer Service Index to 95 percent (top in the district) and won President's Award by spending more time with clients and explaining service repair and costsImplemented new procedures and guidelines for Special Order Parts which were installed in a timely fashion Brought in several fleet accounts to the dealership that increased profit Oversaw project including the restoration of a 1985 Toyota Land Cruiser. (Clients Letter was written to Newsday and photos taken upon completion.)PROF ESSIONAL EXPERIENCEMillen nium Toyota, Hempstead, NY 3/09-PresentAssi stant Service Manager Ascertained automotive problems and services by listening to cust ...
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S Lawrence Location: Merrick, NY 11566 ... technicians and discuss work overload with shop foreman Facilitate consistent business and keep gross profit over 85 percent per month Communicate with District Service Rep to resolve Clients concerns Obtain Warranty approval and provide necessary documentation Address or resolve any discrepancies with customer during the repair process Greet Clients when vehicles are brought into Dealership for service Well versed in Reynolds and Reynolds Babylon Honda, West Babylon N.Y. 5/04-2/06 Assistant Service Manager Maintained department goals Provided customers repairs in a timely manner Strived to achieved complete customer satisfaction Planned and implemented new service ...
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D Berman Location: Brooklyn, NY 11230 ... over 40 years' automotive Industry experience, including expertise in static and rotating. Gifted with strong analytical and practical field engineering skills, remarkable on technical details whilst also making effective technical contributions at a higher level. Excellent communication and interpersonal skills and proficiency in the use of PC.PROFESSIONAL EXPERIENCE07/199 4 - Present Startech International, Brooklyn, NY Service ManagerPerform auto service, repair, troubleshooting, collision, estimating.Atten ding Auto auctions.Provide engineering support for the workshop overhaul activities to ensure that components are refurbished correctly and returned to service safe ...
93 hits
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A Zubaidi Location: Brooklyn, NY 11228 ... ions. A sales position with a prestigious, research-driven organization committed to developing and marketing products that improve the quality of life.PROFESSIONA L SUMMARY Experienced and goal-oriented sales professional with a track record of consistently meeting and exceeding established goals and objectives related to management, training, education, and client relations. Skilled in building long-term relationships. Achieved significant results related to promoting organizational growth and staff development, securing necessary industry-related designations, and increasing overall client volume. Motivated and ambitious with excellent interpersonal communication, relationship manag ...
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B Harrison Location: Avon, NY 14414 ... tually benefiting a company that values and recognizes quality work, loyalty, and leadership. Training and CertificationsTr ained @ Mt. Morris Occupational SchoolASE CertifiedChrysle r Certified (Ranked 2nd in nation in 2002)Cummins Diesel CertifiedMitsubi shi Fuso Diesel CertifiedSprinte r Diesel CertifiedViper CertifiedVolvo-P enta Certified Mercury Mariner CertifiedNYS Inspection LicenseSeveral Small Business Management Courses Work HistoryJan '09 to Present-Pioneer Truck (Service Manager)* Personnel management (hiring/firing, training, scheduling, motivating of auto mechanic staff)* Procurement of supplies and parts for automotive repair* Customer Relations including sales, service an ...
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J Nelson Location: Highland, NY 12528 ... ears experience in the Automotive Industry Experience 2004-2009Pepe PorscheWhite Plains, NY Service Director Increased dealer profit $120,000 per year. Brought CSI from last in district to constant top 5. Organized many dealer activities to increase parts and service business 1999-2004IsuzuCe rritos, Ca District Service Manager Increased parts sales within district by over 45%. Oversaw 20 Dealerships in upstate NY. DSM of the year in 2001. 1993-1999Adzam MazdaBedford Hills, NY Assistant Service Manager Supervised 16 technicians. Maintained highest CSI in dealer during career. Won several trips for being top service cons ...
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T Doyle Location: Scarsdale, NY 10583 ... tomotive industry. Demonstrated success in relationship management, with ability to quickly build genuine rapport and secure a team effort. I have had progressive positions throughout my career. Professional ExperienceNew Country Toyota of Westport, Westport, CT Service Director: Jan 2009 - Dec 2009Managed shop with monthly sales of $425,000 in labor and parts. Supervised and managed a staff of 27 employees including 15 Technicians, 4 Service Advisors, and 2 Cashiers & 6 Porters. Increased total shop production to over 2,300 + hours versus 1,800 hours.Increased Technician count to 15 in an 11 bay shop by implementing a 4-day workweek due to the lack of service bays.Reduced warr ...
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M Lee Location: Melville, NY 11747 ... Safety Repair Estimates Training Warrantee Procedures Inspections Billing Workload Prioritizing Hazardous Waste Disposal-EXPERIE NCE-HUNTINGTON HONDA WEST, Huntington, NYShop Foreman (8/05 - Present), Head Technician (2/05 - 8/05)Supervise the work of five automotive technicians and two service advisors (counterpersons) . Fully train technicians in engine performance, electrical systems, breaks, suspension, steering, air conditioning, and heating systems. Mentor service advisors in best practices for customer service. Interact and provide resolution to customers when problems are escalated to the management level. Purchase parts from 15-20 vendors. Negotiate pricing/delivery and ...
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J Indriolo Location: Pleasantville, NY 10570 ... tion skills.PROFILEAs you will notice in the attached resume, I have been involved with the automotiveindust ry for the past thirty years.Along with these many years of experience, I will bring to your organization integrity,honest y, reliability, and hard work. My long relationship with this industry brings acomplete awareness of the importance of C.S.I. ratings to you personally as well as toyour dealership. Please be assured that I am as equally concerned with these ratings.I have a proven record of increasing total profitability of dealership through intensework and total objectivity. Through years of experience, I have learned many ways of costcutting measures while maintaining operati ...
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K Scanlon Location: Clifton Park, NY 12065 ... er and allow me to work in the area of sales, management or business / finance & insurance, capitalizing on my successful management / sales / marketing and customer satisfaction experience. My goal is to leverage my abilities and experience to increase growth and profitability for the company I work for. SUMMARY OF QUALIFICATIONS Results driven professional and top finance and sales performer with vision, leadership and tenacity to successfully increase product penetration and accelerate gross profit growth. Possess exceptionally strong sales, presentation, negotiation, closing and transactional skills. Excellent oral and written communication skills with the ability to accurat ...
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