C Sebastian Location: Reno, NV 89503 ... 9382 Mobile: 4807489382 OBJECTIVE Looking for opportunity to grow with a companyPROFESSIO NAL EXPERIENCE Sep 2007 - Jul 2008: Allison Saab/Mitsubishi, Reno, NV SERVICE MANAGER Supervised shop operations, acted as both manager & advisor for an 8 man shop. Maintained high CSS and was awarded Triple diamond status for the first time in this stores history. Maintained a good roe average and customer base · 2.5 hour per roe average · Triple Diamond Service Manager · Triple Diamond Service Consultant Oct 2005 - Sep 2007: Tempe Mitsubish, tempe, az SERVICE CONSULTANT Team shop, in charge of a 3 ma ...
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R Christian Location: Reno, NV 89523 ... E-mail Address: renniexp@yahoo.c om Objective To work and grow with a company to further my skills as a service advisor and or service manager. Qualifications I have worked in the automotive industry for over 25 years. I worked in various independent shops and OEM dealerships rebuilding transmissions. I have worked as a service advisor and or manager for high line vehicles for over 15 years. I understand the value of customer service and always strive to exceed customer expectations, building strong re-pores and providing the very best in service. I am very competitive and always make an effort in having the highest sales and CSI on a monthly basis. I am very experienced with ADP, ...
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P Burke Location: Las Vegas, NV 89074 ... ive ideas along with creating a strong team spirit in employees, with the ability to think out of the box. § Effective communicator and problem solver, excellent reputation as a highly competent and knowledgeable manager and consultant. § Strong technical background in computerized parts and inventory control systems (Reynolds & Reynolds, ADP, UCS, CCC & Mitchell) § Extensive training in BMW, Toyota, Honda, Nissan and GM products § Recognized for increasing CSI, warranty acceptance, labor & parts sales CAREER HISTORY 2006 - 2008 LAS VEGAS RV DEALER (Business Closed) Las Vegas, NV Service & Parts Director Increased ...
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J Torres Location: Henderson, NV 89002 ... tomotive parts and service management. Expertise at managing all import and domestic operations; policies and procedures, compliance and effectiveness. Strategic planner with thorough understanding of all departmental policies and procedures and the ability to measure their effectiveness related to employee compliance. Regarded for technical command of issues including driveability, brakes, engines, transmissions, drive lines, electrical and A/C. Proven leader, skilled at interacting with management in order to facilitate making substantial contributions to bottom line. Significant industry recognition in fast-paced, intensively competitive environments. Acknowledged by staff and clientele f ...
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R Nelson Location: Washoe Valley, NV 89704 ... s treat customers with the utmost respect, treating them as they want to be treated. But, I also train them to do it properly, as my CSI scores will prove. · HIGH EFFECTIVE LABOR RATE: Use of a variable, customer-pay labor rate, resulting in an overall customer-pay Effective Labor Rate of over $100 per hour, including oil changes in the mix. This strategy has enabled me to obtain Warranty labor rate increases from Nissan, from $77.00 to $92.00, and from Toyota, from $95.00 to $104.00 per hour. · EXPENSE MANAGEMENT: Proven ability to lower expenses, from labor adjustment and policy, to personnel and supplies. One of the easiest cost-cutting measures, is to have the Advisors do their ow ...
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S Buffone Location: Las Vegas, NV 89117 ... 9 Direct the day-to-day operations of a 35 employee service department. Dealership was awarded Owner First status for CSI. Despite market turn down maintained profitable overall operation and achieved increased sales volume. August 2007 - August 2008 MSX International - Warren, MI Senior Process Consultant Supervisor: Nick Gatel WCRM - 760-835-9529 $125K Under contract to Nissan performed installation and training of specialized service and parts sales training program which included all aspects of fixed operations sales, management and process design and implementation. August 2004 - June 2007 Desert Audi (AutoNation, Inc) Las Vegas, Nevada $165K Service Directo ...
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K Erickson Location: Las Vegas, NV 89143 ... GAS,NV SERVICE TECHNICIAN-SILVE R CERITIFIED BUMPER TO BUMPER UNITED DODGE 2000-2002 LAS VEGAS,NV. SERVICE TECHNICIAN LEVEL 3 BUMPER TO BUMPER ASE CERTIFICATION A1 AND A8 EXP 2007D ...
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C Yarrow Location: Reno, NV 89706 ... 89706 Automotive Technician Gilsons Autobody in Carson City, NV August 08 – May 09 Troubleshoot and repair vehicles, diagnose, repair and rewire electrical systems. Conveyor Technician Concept Automation Systems in Carson City, NV April 08 – August 08 Build , maintain , and troubleshoot conveyor systems. Automotive Technician National Auto Repair in Reno ,NV June 07 – April 08 Troubleshoot and repair vehicles, diagnose, repair and rewire electrical systems. Maintenance / Production Niotan / Manpower in Moundhouse , NV March 07 – June 07 Maintenance and repair of building ...
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S Polsky Location: Las Vegas, NV 89129 ... ility to develop and implement strategies that support business and financial objectives, strategic planning, new business development are utilized.AREAS OF EXPERTISERespect ed leader able to build and coach highly motivated management teams focused in achieving revenue goals. Management and supervision experience; analytical and financial skills, relationship management; partnership deals; excellent verbal and written skills; marketing experience, computer literate; ability to communicate clearly and to solve problems. Adept at driving growth of company revenues and improving sales team performance. Exceptional mentor and coach. Tenacious in building new business, securing customer loyalty ...
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C Zemek Location: Las Vegas, NV 89166 ... d createservice loyalty.Experien ce Friendly Ford Las Vegas, NV 2009- Master Certified Service Advisor Daily write-up and follow through with customers. Generate warranty claims for submission to Ford manufacture Communication with aftermarket warranty for submission Maintain high CSI while producing high hours per r/o Jaguar of South Bay Torrance, CA Service Manager 2007-2009 Oversee daily Service Department fixed operations. Generate monthly/yearly department budget. Maintain high CSI while producing high lab ...