R Lewis Location: Guston, KY 40142 ... r Company service industry- 16 years as a service technician. Senior Master Technician, Shop Foreman experience, Warranty policy and procedure experience, Warranty administration experience, Dispatching experience, Booking experience, Customer Handling experience Problem Solving: As a member of the Technician Review Panel member worked along with Ford Motor Company engineers and executives to find solutions to current repair concerns, training of service technicians and retention concerns, developing repair procedures for upcoming new product, diagnostic equipment concerns and web-based diagnostic material, assisted and directed other technicians in resolution of vehicle concerns, worked wi ...
97 hits
2.
W Mcpheron Location: Erlanger, KY 41018 ... er at Gateway Comm & Tech College for over 7 years ] [ Dept Head/T-ten Cood] [ Over 40 years experience in the Automotive Field ] [Retail, Sales, Management, Service] WORK OF EXPERIENCE [5/08 to 3/09] [ NAPA Auto Parts ] [Florence, KY] [Outside and Inside Sales] [Store Closed ] [4/07 to 3/08 ] [ O Reilly Auto Parts ] [ Erlanger, Ky ] [ R.S.S./Night and Weekend Manager] * [ Managed Retail Sales/Closed Store on Nights and Wkends ] [7/88 to 9/06] [ Mag4ce Entp ] [Burlington, Ky] [Owner, Automotive Performance & Service] [ 5/96 to 3/04] [ Gateway Comm. & Tech Colleg ...
95 hits
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E Rast Location: Bowling Green, KY 42104 ... T DEPARTMENTAL RESTRUCTURING STAFF DEVELOPMENT / TRAINING STREAMLINING OPERATIONS PROCESS IMPROVEMENT Twenty Five years of experience in the automotive industry with more than 12 years in management. Demonstrated success in increasing profit potential and delivering superior customer service. Consistently exceeds expectations! A strong leader with the ability to dramatically improve and maintain CSI through proactive, customer-oriente d service techniques with the ultimate goal of earning customers for life. Successful in training, motivating, and retaining quality personnel by creating a positive work environment, resulting in increased employee retention. ...
93 hits
4.
K Crowe Location: Alvaton, KY 42122 ... ___________ ___ Forward thinking, dynamic manager with more than 15 years of successful management experience in the automotive repair industry. Proven ability to establish, build and direct a successful service department. Possess solid background in all aspects of sales and management operations. Strong leadership skills, including maintaining high employee performance and morale. Skilled at dealing with the public and providing excellent customer service. Areas of experience · Execution on corporate directives … Policy planning and implementation · Budget management and implementation … Finances · Loss prevention … Inventory management · Developed and maintained all outs ...
91 hits
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D Hollis Location: Bedford, KY 40006 ... w maintenance Schedule service Consult with technician Prepare invoices Managerial support Service technician support and assistance June, 2005 – October, 2006 Marino Construction, Inc. Subcontractor – Residential Construction Crew Leader Managed and performed all aspects of build Maintained timesheets Serviced equipment Supported ordering of supplies and materials January, 1996 – Present Hollis, Inc., Owner Automobile restoration and repair Heavy equipment restoration and repair Equipment Operator Dozier/Grader/Co mpactor/Loader January, 1977 – July, 1996 Airport Ford Service Advisor (1986 – 1996) Represented repair facility ...
89 hits
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B Damron Location: Berea, KY 40403 ... ng service tickets,processi ng warranty claims, doing technichian payrolls, and maintaining customer loyalty and satisfaction. Work Experience Service Manager Kain Family Ford-Lincoln-Mer cury Inc. 420 S. Laurel Rd., London KY 40744 606-864-3555 9-07 - 3-09 *Dispatch work orders *Process warranties *Interview & hire technichians *Handle any service customer concerns *Write up & close repair orders *Over see of the service department Service Manager Berea Ford 236 Mt. Vernon Rd., Berea KY 40403 859-986-8451 2-06 - 9-07 *Over see the service department *Dispatch work orders *Process warranty claims *Interview & hire technichians *Handle any service customer conce ...
87 hits
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M Mccarol Location: Campbellsville, KY 42718 ... my Natinal Guard 1994-2006 Federal Service Maintenance Dept. Mar 2006 -June 2006 Volvo Truck Service dept. Manager July 2006 - May 2006 Joy mining ,coal mining mechanic Oct-2007 Amazon.com Heavy Equipment Mechanic Performed limited inspection and quality control on large equipment and Volvo,Mack,Peter built,Internatin al,farm tractors,John Deere,Massy fergerson ,International and Marine mechanic on outboard/inboard marine engines and boat equipment others brand named equipment and all attachment farming tools. Ordered, issued and installed maintenance parts.troublesho oting electrical systems using computer and other test equipment.Troubl eshoot all components including engine, transm ...
85 hits
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E Rast Location: Bowling Green, KY 42104 ... rehensive knowledge and business vision in: SERVICE MANAGEMENT ¾ CSI IMPROVEMENT ¾ DEPARTMENTAL RESTRUCTURING STAFF DEVELOPMENT / TRAINING ¾ STREAMLINING OPERATIONS ¾ PROCESS IMPROVEMENT · Twenty years of experience in the automotive industry with more than ten years in management. Demonstrated success in increasing profit potential and delivering superior customer service. Consistently exceeds expectations! · A strong leader with the ability to dramatically improve and maintain CSI through proactive, customer-oriente d service techniques with the ultimate goal of earning customers for life. · Successful in training, motivating, and retaining quality personnel by creating a ...
83 hits
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M Bair Location: Elizabethtown, KY 42701 ... intained high hours per repair order ratios Scheduled daily work to maximize production and minimize hold over work Designed and initiated a process to deliver special order parts more efficiently Over saw teams to design new work flow processes or rework existing processes to enhance efficiency Addressed client concerns as a liaison to reach an outcome that was beneficial to the client and my employer Developed and administered a client appreciation program to enhance the ownership experience for the client Maintained an excellent relationship with my fellow employees and my clients Trained fellow employees to enhance their careers Dispatched repair requests in a way that maximized the prod ...
81 hits
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J Barnett Location: Lexington, KY 40515 ... CTORY GM TRAINING. ACCOMPLISHMENTS: EMPLOYMENT HISTORY: QUANTRELL SATURN OF LEX 1994-1998, GLOBAL COLORS AUTO PAINT 1998-2001, CRAIGS AUTO REPAIR 2001-2005, SELF EMPLOYED 2005-PRESENT ...
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