R Armbrust Location: Long Beach, CA 90803 ... rd, California February, 2010 to present Service & Parts Director South Bay BMW/Mini - Torrance, California October 2000 to November 2009 Service Director Auto Nation - Volkswagen, Isuzu, Subaru - Corona, California 1999 - 2000 Service Manager Nick Alexander Imports - Los Angeles, California 1980 - 1999 Service Manager Recent AccomplishmentsR ecruited to revitalize service department in 2000 where total labor sales were $100, 00.00 per month with a negative net. Within 3 years increased total labor sales to ...
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A Vasconcellos Location: Aptos, CA 95003 ... nd customer service. Very personal, energetic, organized, efficient and a computer expert. Work History Automotive Shop owner of The Car Care Center in Santa Cruz, CA for 30 years. After 30 years sold business, it was time for a change and new challenge. As a shop owner I was very proud of our customer service, productivity, and customer and employee retention. Education AA Degree in Automotive Technology from De Anza College in Cupertino, CA. Finished with a 3.4 GPA and finished 2nd in my Automotive Technology class. Achievements Author of 2 books on Automotive Shop Management · Putting the Pieces Together · Shop Management Tools for Success Original Business Sense Editor of Motor Ma ...
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G Elskamp Location: Murrieta, CA 92563 ... controlling costs and boosting employee productivity. Customer-focused service professional skilled in building and sustaining loyal customer base through top-ranking customer service scores derived from professional demeanor, clear communications, and delivering on promises. Core qualifications in all aspects of service management including fixed operations, staff management, workforce training and development, financial analysis, and customer service.Account Acquisition - Market Analysis / Penetration - Sales Promotions - Inventory ControlQA/QC - Cost Control - Operations Management - Financial Statements - Report Generation - P&L<BR> ; Event Planning - OSHA Regulations - Employ ...
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M Cummins Location: Huntington Beach , CA 92647 ... GER, COMMUNICATION SKILLS and TECHNICHAN A dynamic, self starter whose career has been characterized by his ability to take initiative, and prioritize work assignments with minimal oversight. A motivated professional with a long history of diverse responsibilities , including complex scheduling, preparation of budget and expense documentation, research, and job costing. Key Strengths Include: • Proven ability to cope with multiple project assignments and meet critical deadlines in both the wholesale and retail venue of automotive service repair. Specializing in high line German automobiles. Extensive knowledge drive line and electrical components. • Managing a mobile auto repair b ...
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J Wolleson Location: Sun City, CA 92586 ... vailable will bereviewed carefully.Experi enceOct. 2008 - Present Self Employed Sun City, CAFixed Operations Consultant *Review all fixed operations records to make changes to increase operating profits * Assist the managers to set up goals and processes to obtain our goals *Review findings with General Manager and or Dealer PrincipalMay 2006 - Oct 2008 Perry Ford of National City National City, CAParts and Service Director (For 3 Stores) ""Increased gross profit an additional 4%. At the same time reducing expenses 5%. *Lower warranty receivables by 50%. Lowered employee expense and adde ...
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M Vogel Location: Claremont, CA 91711 ... ed professional with extensive experience in automotive fixed operations management. Thorough understanding of tech complexities in building and managing a profitable automotive enterprise. expertise in managing fixed operations; policies and procedures, compliance and effectiveness. Proven leader, skilled at interacting with management in order to facilitate making substantial contributions to the bottom line. Acknowledged by staff and clientele for integrity, solid work ethic and ability to consistently achieve corporate goals. Maintain excellent relationships with factory representatives, vendors and environmental regulators. Certified Master Service and Parts Director for Toyota ...
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M Von Sund Location: Salinas, CA 93901 ... n Mazda GMC Salinas/Seaside, CAService ManagerImplement ed new pricing and service menu systems for increased net profitsMaintaine d above average service sales percentages while achieving high CSI scoresGeneral Motors certified service managerVolkswage n certified service managerMazda certified service manager2003-2006 Gilroy Chevrolet Cadillac Gilroy, CA Service ManagerManaged two separate lines, Chevrolet and CadillacIncrease d CSI from zone low to mid 90sIncreased gross profit from 69% to 76%; increased net profit 44% in one year3.0+ average hours per repair order1999-2003 Les Vogel Dodge Chrysler Jeep Burlingame, CA Assistan ...
85 hits
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J Welle Location: Copperopolis, CA 95228 ... ional skills and can communicate effectively, remain calm ABILITIES while dealing with all types of situations; make informed decisions and utilize effective time management. Good problem solver, motivator and trainer. Well versed in financial statement evaluation, marketing and expense control. SERVICE SALES MERCHANDIZING Developed service menus and merchandising plans to increase effective labor rate $14.00/hr and Hrs./Repair Order from 1.6 to 2.4 while increasing Service Sales and Gross Profit 36.8%. (Turlock Auto Plaza), Initiated a structured fluid maintenance program , plus an advisor pay plan designed to change the focus to CP Labor, added $38-$41K monthly to the fina ...
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B Petersen Location: Carlsbad, CA 92011 ... eters en Automotive 2000 - 2009Owner & Master TechnicianIncept ion and implantation of self-owned automotive repair shop, including shop layout & design.Performed all daily functions of operation: estimating, invoicing; customer service; automotive repair and diagnostics; parts ordering; inventory management; billing and delivery of completed vehicles.Shop management system used (included Beta testing) was with Mitchell1 Systems. Business primarily specialized in, but not limited to, Acura, Honda, Lexus & Toyotas. Repair work included: General and preventive maintenance services; electrical diagnosis and repair including starting and ch ...
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R Petersen Location: Los Angeles, CA 90047 ... Position: Automotive Service Advisor E-mail : petersen4u@ sbcglobal.net o Call : 323-756-7228 OBJECTIVE: To obtain an opportunity to a challenging position in an organization with growing potential and challenging opportunities to further enhance my automotive skills and experience to make a positive contribution to that organization. SUMMARY OF QUALIFICATIONS; An organized,highly motivated career minded self-starter with a strong desire to succeed, a broad knowledge about automotive in different areas,able to work under pressure ,set goals and achieve them ,fast learner ,ability to do both ...
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