C Sebastian Location: Phoenix, AZ 85027 ... 9382 Mobile: 4807489382 OBJECTIVE Looking for opportunity to grow with a companyPROFESSIO NAL EXPERIENCE Sep 2007 - Jul 2008: Allison Saab/Mitsubishi, Reno, NV SERVICE MANAGER Supervised shop operations, acted as both manager & advisor for an 8 man shop. Maintained high CSS and was awarded Triple diamond status for the first time in this stores history. Maintained a good roe average and customer base · 2.5 hour per roe average · Triple Diamond Service Manager · Triple Diamond Service Consultant Oct 2005 - Sep 2007: Tempe Mitsubish, tempe, az SERVICE CONSULTANT Team shop, in charge of a 3 ma ...
97 hits
2.
J Yagow Location: Neenah , WI 54956 ... er satisfaction. KEY QUALIFICATIONS: As a service advisor I have led a G.M. service department from a C.S.I. score from the low 60s to the upper 80s, while improving their profitablility from a total sale of about 750,000 dollars a year to 1.3 million a year. I am also assisting in improving the service department of a Mercedes Benz / Porsche dealership. I have extensive knowledge in General Motors, Mercedes Benz and Porsche products and components. EDUCATION: Attended High School in Three Lakes Wisconsin, and Helsinki Finland. Enrolled in St. Cloud State University of Minnesota. Attended, and completed several Service Advisor schools, ranging in locations from Indianapolis to Gr ...
95 hits
3.
M Boushey Location: St Louis, MO 62249 ... in increasing employee retention and customer satisfaction; combined with a Keen ability to reduce expenses and increase sales, effectively increasing the bottom line.Extensive experience in securing insurance relations by effectively establishing long term vision and objectives through key indicators and continued process improvement.Self starter with high-energy, hands on coaching coaching style leadershipAreas of ExpertiseBusines s Growth & D evelopment / Team optimizing / Marketing / Employee Retention / Planning & D evelopment Process Improvements / Cycle Time Reduction / Establishing Goals & V ision for Staff / Developing Training Customer Serv ...
93 hits
4.
S Stamper Location: Centerville, OH 45458 ... eld. However, my skill set lends itself to a variety of fields as well. SKILLS * Proficiency in the use of both Reynolds & Reynolds and ADP computer systems * Detaill-oriented analytical thinker who can analyze a situation from several different perspectives * Superior learning and retention ability useful for grasping new tasks and assignments * Ability to produce exceptional results as an individual and/or as a team member * Self-motivated, goal oriented, and results oriented PROFESSIONAL ACHIEVEMENTS * Possess 43 Training/Master Certifications from Ford Motor Company dating back to 1997, in all areas of Fixed Operations, including Service Advisor, Service, Parts, and Body Sh ...
91 hits
5.
J Deangelis Location: Parkesburg, PA 19365 ... ven capabilities to benefit any organization. Through continued training and fluency, will succeed in progressing to advanced levels of my profession. Work experience:Novem ber 2007 - PresentJ&G Automotive Kennett Square, PAManager, Head TechnicianPerfor m automotive repair, Pennsylvania State Inspection / Emissions, and Automotive diagnostic / repair services to American, Asian, and European Vehicles. Operate small training facility within the location as well as remote training and diagnostic services. Basic business operations performed such as Accounting, Bookkeeping, Payroll, Purchases, Sales, Marketing, etc.November 2007 - PresentCarcannon CorporationCerti fied Used Vehicle Consul ...
89 hits
6.
S Tritch Location: Indianapolis, IN 46201 ... erService Manager 2008- 2009 Butler NissanParts and Service Manager 2006- 2008 Hubler Mazda PlainfieldParts and service Manager 2004-2006 Tom Wood Nissan-SubaruSer vice Consultant 2002-2004 Bob Rohrman’s Indy Hyundai-Isuzu-Su zukiService Consultant 2002-2002 Payton Wells Ford-Lincoln-Mer cury-Nissan-Kia Parts and Service Director 2002-2002 Family Auto Lincoln MercuryService Manager 2001-2002 FleetmaxDirector Fixed Operations 1999-2001 Successfully managed all aspects of fixed operations by managing as many as 32 employees in the areas of service, parts, body shop, detail shop and lot management. Also responsible for the development and remanufact ...
87 hits
7.
K Nagorsen Location: Dryden, MI 48428 ... the industry, Summary § 15+ years of experience in Parts, Service, and Body Shop. § Possess solid customer relations and interpersonal communication skills. § Extensive knowledge of both Reynolds & Reynolds and ADP systems. § Expert in Internet, Microsoft Office, and Outlook Express to streamline inter- company communication. § Solid grasp of Excel spreadsheets for report analysis of productivity, cost-efficiency, and productivity. § Ability to train, motivate, and supervise employees with strong customer relations and performance-orie nted foundations. § A team player § Develop plan, conduct audits and variance analyses, and maintain/update accurate inventories. ...
85 hits
8.
B Jacinto Location: Pittsburgh, PA 15228 ... year of operation, exceeded 200% of new vehicle sales goal and increased annual used vehicle sales 20% over previous 10-year average Exceeded forecasted average year fixed operations gross by 68% and increased fixed coverage to 70% from a historic level of 30% In an 18-month period, drove a 30-year old dealership to an all-time high in profitability through aggressive realignment and training of staff, implementation of new e-commerce strategies and tactics and top 10% CSI processes Designed and implemented the first comprehensive diversity initiative in the specialty retailing industry resulting in a 10% reduction in management attrition and a 50% reduction in employment relations co ...
83 hits
9.
R Frasco Location: Loami, IL 62661 ... agement, technical, and supervisory skills.* Use clear, concise communication skills in conjunction with organizational skills to perform daily duties.* Met or exceeded all performance goals to date.* Developed and implemented improved policies and procedures, resulting in improved efficiency and productivity.* Problem SolvingEXPERIENC EMechanic/Superv isor - 1999 to PresentUS Postal Service, Springfield, Illinois* Fleet mechanic and acting shop supervisor when needed. Preventive maintenance and repair of all Postal vehicles from staff cars to International 9 ton 4400 box trucks. Supervise 5 mechanics, schedule work orders and data entry.* Keep the mechanics up to date on new repair procedur ...
81 hits
10.
W Jones Location: Augusta, GA 30906 ... ng procedures to expedite diagnostic and repair saving both the customer an the shop without a loss in quality. KEY QUALIFICATIONS: Vehicle Analysis. I excel in the skills required to diagnose and repair mechanical, electrical, and HVAC issues. I am skilled in the use of diagnostic equipment both computerised and mechanical to pinpoint the problem associated with the customers complaint. I have a through knowledge of both domestic and import automobiles allowing for quicker diagnosing of problems or potential problems before damage occurs. Maintenance/Repa ir: Professional and self taught knowledge in both domestic and import vehicles both gas and diesel. Proficient in implementing ...
Saved Resumes
