K Jones Location: Albuquerque, NM 87112 ... anagement. Areas of Expertise Customer ServiceComplaint resolutionClient Retention WarrantyManageme ntCSI Professional Profile 2007 closed over 1.9 million dollars in profitable revenue while maintaining a green CSI level. Daily execution of completing numerous tickets exceeding RO numbers while receiving high CSI scores Responsible for determining customer needs of repair issues and forwarding a detailed account of the problems to the technicians. Utilized time management by effectively prioritizing and routing customers to the needed departments. Handled entire work order from initial application to customer pickup. Achieved high profit in customer pay, while keeping warran ...
97 hits
2.
M Brown Location: Albuquerque, NM 87121 ... nventory 30% At one point ran The Parts Dept. by myself with a parts driver. Ordered FORD stock, Motorcraft, reman, and aftermarket. Also took care of outside vendors, Installed better warranty control. Handeled 8 techs, body shop plus wholesale. 4/7/05- 8/27/05 Albuquerque Freightliner, 12901 US HWY 66 W. Frontage Rd. Albuquerque, New Mexico 87121 Phone # 505-833-1000 (Contact ) Jay Johnson Parts Manager Worked both back and front parts counters 03/5/05 - 4/6/05 Swift Transportation 301 Airport Dr NW Albuquerque, New Mexico 87121 Phone # 505-344-1619 (Contact) Ernie Simmons Service Advisor and Dispatcher 11/97 – 12/04 North Florida Lincoln Mercury Jacksonville, Fl Back counter manager ...
95 hits
3.
M Hogan Location: Albuquerque, NM 87105 ... ed as a vendor in the Farmington NM and Durango CO Home Depot stores. Stocking indoor and outdoor plants for nurseries that ANS were contracted thru. Field Service Technician Quadco oilfield sales and service, Brighton CO.July 2008 to Sept. 2008Serviced and repaired or replaced various types of valves used on oil field production equipment.Perfor med BOP pressure test at drilling sites. Calibrated, repaired and rebuilt various types of pressure gauges used in drilling and production in the oilfield. Maintenance/ Asst. Manager West Central Storage, 4801 Central NW ABQ. NM 87105April 2006 to May 2008Repaired any problems with storage units and apartments that were on the lot.Provided customer ...
93 hits
4.
I Torres Location: Chamberino, NM 88027 ... ip inspections on school bus fleet, prepare all busses for state inspections, Check charging systems and replace batteries when needed, check operation of International diesel engines using scan tool diagnostics, Check operation and perform maintenance on handicap chair lifts, inspect air brake system adjustments and operation, performed routine preventive maintenance on bus fleet. 05/26/07-07/06/0 8, 41 hours per week, Automotive Instructor, Western Technical College, El Paso TX 79935, Alonzo Trillo 915-532-3737, $2200 monthly SA. Taught classes of students varying in race culture and economic status, taught classes of brake systems, advanced engine performance, advanced electrica ...
91 hits
5.
E Aguilar Location: SANTA Fe, NM 87592 ... bile business Work History Aug/08 – PresentPerforman ce Buick, Pontiac, GMCSanta Fe, NM Service Consultant Liaison between customers and technicians Monitor customer timelines for employee coordination and timing Responsible for sales and up-sells; manage customer flow Excellent communication skills and follow-through Excellent Customer Satisfaction Index (CSI) score Reliable and trustworthy with a high focus on customer attention Responsible for fair pricing quotes Has excellent ability to "calm waters," soothing customer's feelings Familiar with multiple operating systems, such as Reynolds & Reynolds and Arcoa Is a loyal employee, works well with fel ...
89 hits
6.
L Sotelo Iturralde Location: Albuquerque, NM 87108 ... ntegrity to my employers and customers. Experience Brake Masters, Albuquerque, NM Assistant Manager, 2008 - 2008 • As assistant manager my responsibilities were to offer automotive advice relevant to thier needs. • As well as assist Mechanics with duties at hand. Pep Boys Automotive, Albuquerque, NM Service Advisor, 2007 - 2008 • My duties as a service advisor at Pep Boys consisted of providing customer service and accurate assistance with customers automotive inquiries. • One of my qualities would be that I can provide bilingual assistance. I am fluent in both English as well as Spanish. Home Depot, Albuquerque, NM Sales Associate, 2006 - 2007 My responsibilities as a Sales Associate a ...
87 hits
7.
J Klingler Location: Santa Fe, NM 87506 ... f Santa Fe, Santa Fe, New Mexico In charge of day-to-day dealership operations for absentee owner. Responsible for helping managers establish and reach sales and profit goals. Increased parts and service gross profit by 150%. Have also increased vehicle gross profit over 100% while maintaining excellent customer satisfaction scores. Consultant 11/2005 - 8/2006 Self Employed, Vienna, Virginia Worked as a consultant to find and negotiate the purchase of dealerships for an investor. General Manager 3/1994 - 11/2005 Cherner Lincoln Mercury - Annandale, Annandale, Virginia In charge of all aspects of dealership operations. Consistently in the top 3 Lincoln Mer ...
85 hits
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G Cook Location: Rio Rancho, NM 87144 ... repairs. Very successful experience in supervisory positions. Retired US Army Veteran. Years of successful diesel experience in areas such as engine, transmissions, transfer and axle repair from operator level to component repair. I am an ASE Certified Master Tech. Owner of all my own tools. Education Associate for Automotive Specialized Technology, Vale Technical Institute, Blairsville, PA. Professional experience Competent Car Care Rio Rancho, NM 87124, Sept. 2004-present. Currently co-owner of a successful business which includes overseeing sales rep, customer relations, service advisor, and inventory. Genisys is the diagnostic system used. Mitchell on Demand a ...
83 hits
9.
S Ginn Location: Taos, NM 87571 ... and some college courses. ACCOMPLISHMENTS: Instrumental in a five year continual quarterly increase of gross income for Metric Motors. EMPLOYMENT HISTORY: 2001-2007 Metric Motors. 1314 Paseo Del Pueblo Sur, Taos New Mexico. 505-758-1658. Started as tech and ended as shop manager. 1992-2001 Native Son's Adventures. Guide and Tour Manager. Bicycle fleet tech. ...
81 hits
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K Slagle Location: Alamogordo, NM 88310 ... ting courses at New Mexico State University in order to meet the qualifying requirements for the CPA Examination in the State of New Mexico. Obtained my Bachelor of Science Degree in Liberal Studies from the University of the State of New York in June of 1986. All course work associated with this degree was completed at the United States Military Academy, West Point, New York from August 1977 until April 1981. Graduated from Alamogordo Senior High School, May 1977 in the top ten percent of the class. EMPLOYMENT:Novem ber 1995 to Present Desert Sun Motors 2600 North Whitesands Blvd Alamogordo, NM 88310 Currently employed as Assistant Service Manager at the dealership’ ;s service depart ...
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