K Wilcomb Location: Burtonsville, MD 20866 ... ith particular expertise in generating wholesale sales improvement, cost control and staff organization/dev elopment. A seasoned and versatile professional with strong communication skills who provides creative solutions to complex problems.Strateg ic PlanningOrganiza tional LeadershipOperat ing/Capital BudgetsNine time medallion award winner from various manufacturers for outstanding performance in management and sales.Led dealer to 3rd place in wholesale sales in a market with 23 other dealers.EXPERIEN CEAUTOMATIC DATA PROCESSING, Rockville, MD 2008 - 2009Associate Technical EditorResearched current developments and trends in the automotive industry. Updated ADP's Service Pricing System w ...
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M R Location: BEL Air, MD 21014 ... rience, involving proven Problem Solving, Planning and Project Management skills. AREAS OF EXPERTISE: Market Analysis and PlanningNew Customer DevelopmentAdver tisement Creation Product Display and PromotionWritten and Oral PresentationsCus tomer Relations Parts ManagementASE Certified Parts Specialist10 Years ADP Computer Usage ASE Certified GM Parts SpecialistInvent ory Management Expense Management BACKGROUND SUMMARY: 27+ years of automotive related business experience with increasing customer development and service responsibilities with emphasis on product promotion, customer development and retention, customer satisfaction, and inventory and expense management. RELATED ACCOMPLISHMENT ...
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A Green Location: Conowingo, MD 21918 ... g service work orders, billing labor, orderingparts.• Scheduled work hours.• Answered phones, customer complaints, paid bills and maintained customer records. AutoZone Elkton, MD Parts Manager 2006 to 2008• Managed automotive parts establishment.• Requisitioned new stock.• Verified cash receipts and kept sales records.• Was instrumental in training new hires and running the commercial department• Trained and managed 6 employees and achieved significant improvements in theirproductivit y.• Sold parts. PepBoys Northfield, NJ 08233 Customer Service 1990 to 1994• Examined returned parts for defects, and exchanged defective parts and refunded money.• Advised customers on substitution and modifi ...
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N Davis Location: Forest Hill, MD 21050 ... GER/INVENTOR Y CONTROL SPECIALISTSelf motivated, aggressive and results oriented sales executive with demonstrated success in sales and account management within the auto parts industries. Highly qualified with exceptional verbal/written communication and strong leadership skills to effectively resolve problems and provide superior customer service. Have track record of achievement in building and increasing customer sales and service. Have been constantly promoted to positions of increased responsibility. Key strengths include: Team Leadership / Strategic Planning / Inventory ManagementPurcha sing Management / Contract Negotiations / Relationship ManagementNew Business Development / CSI O ...
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S Mabe Location: Edgewood, MD 21040 ... d trained new managers and franchise owners in franchise systems, reporting policies and procedures, r.o studies, counter sales and rebuttals, p.m. scehduled service selling and telephone script procedure. setup inventories, directed grand openings, setup and dealt with local laws and permits and negotiated deals with local and national vendors. reported directly to the executive v.p. and franchisee. revisited established centers evaluating appearance, performance and procedures. EDUCATION:some college.ACCOMPLI SHMENTS:set and exceeded goals in sales and profit.EMPLOYMEN T HISTORY:service manager aero motors.service manager trees enterprises.prod uction supervisor schmidts bakery.auto center ...
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T Birney Location: Baltimore, MD 21237 ... s department Prepare quarterly inventory reports and submit to supervisor Acting supervisor when needed Responsible for locating inventory and charging to appropriate expense Ordering of parts to keep inventory stocked and available Duties of a Baltimore City Police Officer, both clerical and active officer duties Responsible for reports and official correspondence Customer Relations Assist technicians in locating parts necessary in computer system Dealing with technicians and customers in need of parts Served many major dealership purchase orders for automobile parts Responsible for handling customer complaints and discrepancy in orders ...
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D Moses Location: Baltimore, MD 21213 ... 2004-2009 Jiffy Lube Rockville, MD ManagerOpen and close store for business.Manage store and employees, 7 to 10 at a time.Make bank deposits at the close of business.Account ing, Filing, Answering phones and cashiering.Imple mented training course for new recruits-speedin g profitability.20 02-2004 Jiffy Lube Silver Spring, MDUpperBay/Lower Bay TechChange oil filters.Worked under the hood on radiators, engines, transmissions and also did fuel injections.1998- 1999 Ticketmaster Charleston, WVSales RepresentativeTe lemarketing and Customer Service.Develope d excellence in sales.Sold tickets for major events.Education 1987-1990 Potomac Senior High School Oxon Hill, MDGraduated with High School ...
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C Wardlaw Location: Baltimore, MD 21220 ... TION: a.a. degree in automotive technology certificate in scanner usage some college work done in business management learning to speak spanish (self teaching) certified Toyota Technician EMPLOYMENT HISTORY: 1997 toyota dealership as apprentice 1998-99 pepboys automotive as installer 1999-2002 private company operations manager 2002-present pepboys service writer ...
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D Sotomayor Location: Berlin, MD 21811 ... igned operational reports and records to ensure adherence to company policies and procedures.Lock and secure the store/business concern.Successf ully managed multi-million dollar sales volume retail store operationsLoss prevention and inventory control experience.Stron g communication skills (verbal & written), including strong relationship building skills. Proficient in PC based operating systems, Word, Works, Excel, Power Point, Ad Words, and many more. RELEVANT ACHIEVEMENTSFirs t year as loan officer broke company record for new loan officers, originated 4.8 million dollars in loans for a one month period.Awarded company trophy for most fee generated six months in a row.As mechani ...
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D Blado Location: Mechanicsville, MD 20659 ... en as trade-ins for retail and wholesale sale at the used car facility on the computer* Performed and/or assigned all repairs on vehicles deemed profitable as approved by the Sales Manager * Overseen daily operation of the shop including maintenance of the equipment and assigned work as needed to the mechanics* Assisted with the maintenance of the parts inventory to assure the availability of parts as needed yet not overstocked* Strong customer service skills to include: COD customers on items covered by warranty or items which were not covered and secured customer approval for repairs* Maintained complete and accurate records of Maryland State Inspections performed on all vehicles and revie ...
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